Job description
The Operations Manager manages and coordinates the day-to-day operations of the facility, under the supervision of the Director of Operations. Includes engineering, maintenance, set-up/changeovers, custodial/housekeeping, and grounds keeping of the arena, exhibition hall and meeting rooms. Provides overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget and Capital Project planning / execution. Provides overall department management assistance to the Director of Operations.
- Oversees daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
- Schedules and oversees Changeover Supervisors, Building Mechanics, Building Services staff, etc.
- Provide support and management oversite of Custodial services including daily cleaning, pre-event, event and post-event cleaning, day-to-day operations
- Manage preventative maintenance program for all facility assets by tracking, logging, scheduling, monitoring all facets to extend life of equipment and systems additionally provide hands on assistance to maintenance staff as necessary to complete necessary duties.
- Oversee the administration of all part time staff: Hire, train, evaluate, and motivate
- Provide support and management oversite of the Operations department: event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, etc.
- Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc
- Bachelor’s/Technical degree from an accredited college/university/school preferred
- Minimum of three (3) years’ experience in facility operations management
- Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations
- Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays, and extended number of consecutive days
- Self-motivated with excellent organizational skills
- Strong verbal and written communication skills in the English language
- Possession of or ability to obtain a valid CPR certificate
- Possession of or ability to obtain a valid state driver’s license
- Possession of or ability to obtain a valid forklift license
- Knowledge of budget preparation and control
- Knowledge of OSHA requirements
Vaccination Statement
EEO
About OakView Group.:
OVG360, a division of Oak View Group, is a full-service venue management company that is making a positive disruption in the live entertainment and hospitality industry. OVG360 helps client-partners reimagine the sports, live entertainment, and convention industries for the betterment of the venue, employees, artists, athletes, and surrounding communities.We have a portfolio of more than 200 client-partners spanning arenas, stadiums, convention centers, performing arts centers, cultural institutions, and state fairs around the globe.
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