Veterinary Receptionist
Job description
Are you someone who enjoys the thrill of not knowing what’s going to come in next? Do you love a fast-paced environment and being able to think critically on your feet? Are you looking for an opportunity to utilize your full skill set while simultaneously learning new & advanced techniques? If so, Animal Emergency Hospital wants YOU on their growing team!
Animal Emergency & Specialty Hospital in Byron Center, MI is a busy and growing 24-hour Emergency and soon-to-be specialty hospital offering a fast-paced work and rewarding environment. Our seasoned Emergency Veterinarians, Technicians, Assistants, and Receptionists pride themselves on providing high-quality medical care to our patients around the clock.
Byron Center is minutes away from beautiful Lake Michigan, has great food, many craft breweries, coffee shops, wineries, and more! No matter what you enjoy – Byron Center has something for everyone!
Benefits of Working at AEH:
- Part-Time or Full-Time hours available
- We work hard to support a learning environment where everyone is encouraged to ask questions and learn from co-workers and doctors
- Variety of cases – ensuring no two days are the same
- We utilize state-of-the-art technological equipment and provide the latest and most optimal animal healthcare treatment services
- We foster an environment where our technicians are utilized to their fullest ability and encouraged to continue their professional development
- We provide mentorship & career growth opportunities
- Schedule Rotation – will discuss more during an interview
The Ideal Candidate:
- Previous Veterinary Reception experience preferred
- Ability to Triage and Assess patients, and respond accordingly
- Ability to critically think and maintain a calm demeanor in stressful situations
- Passion for providing exceptional patient care and being a patient advocate
- Excellent communication skills
- Dependable, Knowledgeable, Experienced, Detail Oriented
- Kind, hardworking, humble TEAM player
- Able to work a 7a-7p or 7p-7a shift if working full time
*Must be willing and able to travel between our two locations*
Benefits:
- Medical/Dental/Vision Insurance
- Short Term/Long Term disability
- CE Allowance (For Credentialed Technicians $500/year)
- Uniform Allowance
- Life Insurance
- Shift Differential for overnight hours
- Employee discount
- Paid time off
- 401(k)
The purpose of the Receptionist role is to provide consistent and outstanding client services within our veterinary hospital environment. In addition, the Receptionist functions as an integral team member within the hospital team to support the doctors and support staff within the hospital.
Responsibilities include but are not limited to: providing customer service, answering the telephone, discharging patients by concluding client/patient visit with check out, accepts and processes payments, demonstrating compassion and empathy during sensitive client interactions, facilitating communications to and from the client as necessary and directed, etc.
For more information about our hospital, please visit www.aeshbyroncenter.com
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