Xanitos, Inc. is a management company that provides hospital housekeeping, patient transport, linen distribution, and laundry services. It is differentiated by its patented XRO System, its high engagement work culture, and by being a privately held company whose priority is giving top quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.

We are seeking a Vice President of Operations - West

The Vice President of Operations will lead the strategic and business planning and management for operations. The VP of Operations will provide leadership and direction for all business aspects within the assigned territory including: account operations, growth, and retention, Regional Director/Management development and training, and financial growth and accountability. They will place a major focus on client relationship management, business retention, and new business development.

What we look for in a VP of Operations:

• Strong leadership skills and experience leading/facilitating change.
• The ability to work collaboratively.
• A passion for a high level of customer service.
• Strong organizational skills, able to manage multiple priorities.
• Professional (oral and written) communication skills.

Responsibilities:

• Develop the business strategy to advise the units on achieving profitable growth through business development.

• Develop and maintains a strong network of influence in client organizations (e.g., CEO, COO, CNO, CFO, Board) to ensure strong retention and identify new business opportunities. Additionally, serve as the primary Xanitos relationship manager for accounts, responsible for developing a strategic growth strategy, relationship management plan, and pro forma review.

• Ensure Xanitos goals and objectives are met or exceeded – this will be achieved by providing the leadership, management and oversight necessary to ensure that the regional area has the proper solutions, products, metrics and talent in place to effectively grow the organization and meet/exceed defined goals.

• Lead the development and execution of client strategies and account plans that drive margin growth leading to higher retention.

• Drive a growing culture focused on excellence in implementing core services – with strong execution in standards, compliance and accountability.

• Review and analyze financial statements and data, operating reports, budget variance reports, and other appropriate information. Provide guidance to direct reports and support team members.

• Responsible for contract renewals, negotiations, and investments.

Qualifications:

• Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal.
• Four year college degree or equivalent work experience

• 10 years of multi-unit, support, or strategic leadership experience

• Demonstrated track record of establishing operational excellence with the necessary culture, behaviors and action plans to drive business results within a region.

• Proven ability to establish organizational protocols and systems to identify client issues, trends, and opportunities and effectively integrate them into strategies.

• Top-notch leader who has demonstrated positive business results within a large business. Using a hands-on, customized approach with clients, they will be solution-oriented and able to create programs to meet client needs.

• Skilled ability in using a multi-faceted approach to creating meaningful relationships that lead to growth for Xanitos. Listening to client needs, understanding their challenges and pain points, and addressing those challenges with thoughtful solutions is integral in this role.

• The VP of Operations needs to have the presence and seriousness to present confidently with C-suite clients and in industry forums. This individual is accountable for the organization goals and aligning objectives for the business strategy.

• The successful candidate will be a dynamic leader and an accomplished executive with unquestionable integrity, a positive reputation, and demonstrated success in building a scaled human-capital intensive business with a distributed network of employees.

• This person will bring enthusiasm, high energy, passion, intensity, and exceptional leadership in order to drive growth in the business.

• Proven track record of developing talent of direct reports with a focus on advancing skillsets and creating a culture of development and empowerment.

• Strong collaboration skills with demonstrated abilities to foster ideas across functions and with peers.

Xanitos understands the importance of you and your family’s health and wellbeing, as well as your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:

• Medical
• Dental
• Vision
• Life, accident, and disability insurance
• 401K Retirement Plans
• Employee assistance program (EAP)
• Employee wellness program
• Shoes for crew reimbursement
• Paid Time off including vacation, sick, personal, holidays, bereavement, and jury duty.
• Employee discounts to theme parks, theaters, sporting event, movies, and more

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