VIP Lounge Representative - Part Time (Paris LV)
Job description
Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family’s success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.
Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission “We inspire grown-ups to play fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.
JOB SUMMARY AND ENVIRONMENT:
As a VIP agent you will be responsible completing arrival and departure transactions for our VIP guests checking in/out of the hotel. VIP representatives assist in booking all dinner, show, entertainment, and any additional requests for our VIP’s. Additionally, VIP agents are resources for all guest questions and are empowered to assist VIP’s when resolving any guest concerns.
SUPERVISION RECEIVED:
Hotel Supervisor & Hotel Manager
RESPONSIBILITIES AND AUTHORITIES:
1. Process check-in and check-out transactions for VIP’s
2. Assist VIP’s with questions about the city and property
3. Assist VIP’s with booking dinner, show, etc…
4. Assists with guest service recovery
5. Maintains and Upbeat and Positive attitude at all times
6. Responsible for being apprized of current events in hotel to assist VIP’s
7. Acts a liaison on behalf of the guest to expedite guest requests
8. Maintains a professional and courteous attitude towards all guests (internal and external)
9. Anticipating guests needs and guest expectations
NON-PHYSICAL QUALIFICATIONS:
1. Strong Interpersonal and communication skills.
2. Proficient in a second language would be beneficial.
3. Self starter with strong problem solving ability
THE PHYSICAL QUALIFICATIONS LISTED GENERAL REQUIREMENTS FOR THIS POSITION. THE ACTUAL EXERTION LEVEL (AND FREQUENCY OF USE) CAN AND DOES FLUCTUATE DEPENDING ON THE INDIVIDUAL TASKS BEING PERFORMED.
PHYSICAL QUALIFICATIONS:
1. Ability to perform reaching, stooping and /or crouching motions repeatedly
2. Must be able to communicate verbally
3. Must be able to stand for extended periods of time
4. Must be able to lift 25lbs.
THE ABOVE DESCRIPTION DENOTES SOME OF THE SPECIFIC CHARACTERISTICS
WHICH ARE NECESSARY TO PERFORM THE PRINCIPLE FUNCTIONS OF THE JOB AND ARE NOT INTENDED TO BE A DESCRIPTION OF ALL THE WORK REQUIREMENTS THAT MAY BE INHERENT IN THE POSITION.
CAESARS PALACE IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN, MINORITIES AND INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.