Wedding Sales and Catering Manager
Job description
Description:Wedding Sales and Catering Manager
Full-time, exempt
The Country Music Hall of Fame® and Museum has an opening for a full-time exempt Wedding Sales and Catering Manager in the Events and Culinary Department with a focus on weddings.
Departmental Overview: The Events and Culinary Department is responsible for executing more than 1,500 events taking place at the Country Music Hall of Fame and Museum on an annual basis, revenue from which goes directly to supporting the overall mission of the Museum. Specifically, this includes private events, publicly ticketed events/concerts and an in-house restaurant.
Job Overview: Responsible for assisting in selling, coordinating, communicating, and executing all facets of weddings, social events and small scale corporate/association events booked in the Country Music Hall of Fame and Museum. This person should have a good working knowledge of sales, event planning and management as well as food & beverage.
Specific Job Duties:
- Responsible for maintaining good communication, working relationships with all areas within the Museum to include Associate Director of Catering & Event Services, Director of Event Sales & Services, Senior Manager of Event Entertainment, Executive Chef, Director of Operations, Banquet Manager(s) and all catering staff, facilities management, security, guest relations, audio-visual staff, housekeeping, retail, accounting, etc. so as to ensure a superior event experience for a wide variety of clientele.
- Give tours of the facilities and discuss booking logistics, room options and menus with clients.
- Responsible for reaching revenue goals and managing expenses set forth in budget.
- Making sales calls, participating in FAMS and identifying new sales leads.
- Must maintain a superior working knowledge of all event phases, from sales to execution.
- Focus on consistently executed up-selling approaches.
- Responsible for working directly with clients to plan all details of an event to create a memorable experience for guests.
- Must provide VIP service to each and every client, understanding that professionalism and the highest quality of service is the expectation.
- Must have an excellent knowledge of food and beverage – will work directly with the Executive Chef and culinary team to create custom and unique menus.
- Responsible for providing accurate accounting information for event invoicing.
- Must keep abreast of event trends and ideas, seek new vendors as well as maintain relationships with existing vendors.
Requirements:Minimum Qualifications:
- 1-2 years wedding sales, convention/event servicing and catering experience
Preferred Qualifications:
- Possess a general knowledge of audio visual, technical/sound equipment
- Experience with Event Management Systems (EMS) and Social Tables diagramming software
- An active membership in related event trade associations preferred
Essential Competencies (Knowledge, Skills and abilities needed for success in the position):
- Courteous, self-motivated enthusiasm
- Ability to be flexible and adapt to change, as well as handling multiple clients simultaneously
- Must possess a ‘can do’ service attitude
- Ability to establish sales objectives through data analysis and forecasting to project expected sales volume
- Ability to adjust pricing by utilizing forecasting reports, competition analysis and economic climate changes alongside supply and demand
- Desire to contribute to cultivation, development and success of museum’s events and catering operation
- Upmost professional integrity
- Strong leadership qualities
- Excellent communication skills
- Willingness to go the extra mile to ensure an event’s success
- Must be detail-oriented
Conditions of Employment:
- Will be asked to work or assist with events that occur outside of normal working hours, including late nights and weekends.
- This position is subject to a background check.
Notes to Applicants:
The Country Music Hall of Fame and Museum is an equal opportunity employer. We celebrate the varied attributes, characteristics, and perspectives that make each person unique, and we believe that fostering a culture of inclusion is essential to institutional excellence. The museum promotes an environment of respect, communication, and understanding, while actively seeking opportunities to learn about and establish practices that further facilitate equity. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. The Country Music Hall of Fame and Museum does not tolerate discrimination or harassment based on any of these characteristics.
We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-verify processes, as required for position.
Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.
Job Type: Full-time
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