ABOUT US:

HGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 dealerships throughout Florida, California, Quebec and plans to continue the expansion in the U.S.

POSITION SUMMARY:

Serves as a front-line representative for the dealership. Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party. You must represent the dealership in a professional manner at all times, by telephone or in person.

DUTIES AND RESPONSIBILITIES:

• Essential Duties include the following. Other duties may be assigned.
• Greets showroom customers and determines the nature of their visit.
• Communicates with callers and guests in a professional, friendly and efficient manner, striving to
• minimize their hold time or wait time.
• Take thorough messages, indicating the caller’s first and last name, company name when
• applicable, the time, and the message the caller wishes to leave, or transfer caller to employee’s voicemail,
• Communicate messages to the appropriate parties in a timely manner.
• Obtains and records basic demographic information about each customer, using the dealership sales control system.
• Hands out brochures and other information to customers.
• Answers basic customer inquiries. Refers more extensive inquiries to the appropriate person.
• Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson.
• Greets customers in the service department during morning rush hour and obtains basic customer information.

WHAT WE OFFER:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off
• Paid Group Term Life Insurance
• Paid Training to promote professional growth
• Employee Assistance Program (EAP)

• Supplemental Personal Accident Insurance

SCHEDULE:

• Sat - Sun
• 9am - 6pm

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sit and/or stand interchangeably throughout the day.
• Sit and/or stand for long periods at a time.
• Use hands, fingers and arms continually, frequently and throughout the day.
• Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.

• Operate and drive vehicles or equipment in a safe manner.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.