Wire Transfer Operator II (US)

Full Time
Atlanta, GA
Posted
Job description

TD Description

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Department Overview

The Wire Transfer Operator II processes and records a variety of domestic wire transfer transactions for various originations systems, as well as incoming wire transfers from other Financial Institutions. The job resolves transaction problems by communicating directly with internal personnel, stores, and Customers to ensure correct handling of issues.

Job Description

Processes and records a wide variety of domestic wire transfer transactions for our Customers according to applicable Company policies and procedures, ensuring quality Customer service.
Identifies recurring problems and issues and makes recommendations for possible procedure changes.
Researches and analyzes issues related to Customer accounts as needed.
Acts as an experienced resource for the team and provides training and coaching to less experienced team members.
Resolves transaction problems by communicating directly with internal personnel, stores, and peers to ensure correct handling of issues.
Reviews wire requests.
Resolves transaction problems.

Job Requirements

High School Diploma or equivalent experience
1-2 Years of related experience
Strong organizational and time management skills
Excellent attention to detail and accuracy
Ability to multi-task in a high volume, fast paced environment
Demonstrated strong Customer service and communication skills
PC skills, including the ability to learn new systems
Accounting background a plus
Must be eligible for employment under regulatory standards applicable to the position.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Job Family

Banking Operations

Job Category - Primary

Operations & Underwriting

Job Category(s)

Operations & Underwriting

Hours

40

Business Line

TD Bank AMCB

Time Type

Full Time

Employment Type

Regular

Pay Range

$22.00 - $32.50 hourly

Country

United States, US TD Footprint

State

Connecticut, District of Columbia, Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, Virginia, Vermont, TD Footprint

City

Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, Wilmington

Work Location

4140 Church Road

Job Searches Match

Statewide

State (Primary)

New Jersey

City (Primary)

Mount Laurel

State #2

New York

City #2

New York

State #3

Florida

City #3

Miami

State #4

Massachusetts

City #4

Boston

State #5

Pennsylvania

City #5

Philadelphia

State #6

South Carolina

City #6

Greenville

State #7

Connecticut

City #7

Fairfield

State #8

New Hampshire

City #8

Concord

State #9

Maine

City #9

Portland

State #10

Vermont

City #10

Burlington

State #11

Virginia

City#11

Vienna

State #12

Maryland

City #12

Baltimore City

State #13

Delaware

City #13

Wilmington

State #14

Rhode Island

City #14

Providence

State #15

District of Columbia

City #15

Washington

State #16

North Carolina

City #16

Charlotte

State #17

Georgia

City #17

Atlanta

Job Expires

24-Feb-2023

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