Job description
Account Manager
Job Summary
Responsible for all sales activities including retention, target and development of customers. Facilitate company efforts to successfully take care of customers and resolve any customer concerns.
Benefits
At Clemente Group we’re proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at Clemente Group. That’s why we give you a wide range of benefits to choose from. All regular full time employees may enroll in a variety of health and welfare plans including medical, dental and vision plans. Other benefits include life insurance, disability coverage, employee assistance program, and retirement program. The company also has a variety of voluntary benefits for employees to choose from.
Responsibilities
- Build and maintain strong relationships with customer's and potential customer's decision makers
- Develop and maintain a list of target and development customers and build strong relationships with them to meet new sales goals
- Accountable to attain new and retention sales volume goals
- In person interaction with customers; requires possible interaction at their offices and/or job sites, as necessary
- Understand customer needs and set expectations accordingly
- Provide timely and accurate documentation for mix design submittals to customers as needed
- Assist Dispatch in scheduling customer deliveries
- Maintain a high level of urgency to resolve any customer issues
- Track monthly volume forecasts for all customers
- Assist with customer collections
- Follow current trends in the national/local economy that may impact the local ready-mix market
- Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned area
- Provide timely reports, i.e., monthly activity reports and expense reports, etc.
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
- Attend industry-related events and participate in trade associations, Chambers of Commerce, and local economic development groups
- Share expertise and experience with other sales team members
Requirements/Qualifications
- Three to five years sales experience, preferably in a construction materials environment
- Previous experience leveraging technology in selling process
- Prior experience with Microsoft business software
- Ability to work independently and set priorities to meet customer expectations and demands
- Ability to build and maintain relationships
- Ability to multi-task and problem-solve quickly
- Ability to interact with customers in social settings to better develop business relationships; including breakfast, lunch, dinner and other business activities and related social events
- Strong oral and written communication skills
- Ability to meet deadlines
- Involved in professional/civic organizations in the community
- Must possess and maintain a current and valid Driver's License
- Must be insurable under company vehicle insurance program
- Must adhere to company drug and alcohol policy, to include random drug and alcohol screenings
Preferred
- Experience in a vertically integrated construction materials organization
- Experience with Public Entities (state, county, city governments, etc.)
- Background in construction and/or manufacturing of construction products
- Familiar with CRM and customer contact databases
Conditions of Employment
Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k) matching
- Company car
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: One location
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