Job description
Merge Storytelling and Technology
We MERGE storytelling and technology to promote health, wealth and happiness in the world. We help marketing and technology executives engage hearts and connect parts by offering full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media, digital platform development and more.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services and consumer products. Our health clients are literally on the front lines saving lives. Our wealth clients are changing the financial potential in people's lives. And our consumer clients make lives...a little bit happier every day.
Partner with Clients of Iconic Brands
MERGE has enduring client partnerships with American Express, T-Mobile, LG, Facebook, Adobe, Kate Spade NY, Coach, The North Face, Fidelity, Eaton Vance, BlueCross BlueShield, Abbott, Astellas, Seqirus, Supernus, Boston Scientific, Advocate Aurora Health, Indiana University Health and Marco's Pizza to name a few.
Work with Poets and PHD's
With 750+ employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Los Angeles, Montreal and New York City, MERGE uses a talent-to-task process that connects our poets and PHD's which enables clients to think higher and feel deeper about their customers.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where people with ability, agility and humility can grow and do the best work of their careers.
As our Account Supervisor, you will…
Be Accountable and Responsible
The Account Supervisor is the client's internal champion and demonstrates a strong ownership of the client's brand and of email marketing. The Account Supervisor manages the day-to-day execution of the one-off and recurring email communications.
- Serve as a primary agency contact for clients on an established financial services account (to vary based on need and the new opportunities we secure).
- Establish strong relationships with clients, flawlessly executing against tactical requests while also delivering strategically-sound recommendations and value-add ideas in support of their business
- With producer partners, develop and present scopes and schedules to client, and manage revenue projections and forecasts
- Develop and present project/tactical briefs to internal team, with support of strategic partner (when relevant)
- Owns history of the brand and is the brand information steward
- Understands and applies the brand strategy to customer-facing implementation
- Collaborates with Producer on status reports and is the lead in status meetings with clients, as relevant
- Presents, with cross-functional support, creative to client partners
These are the qualifications we're looking for
- Bachelor's degree preferred, or equivalent experience
- 5+ years experience in account management within an ad agency
- Expertise in email marketing, required
- Desire to continue working extensively in email marketing
- Demonstrated ability to manage multiple pieces of business, multiple clients at different levels, and many projects simultaneously
#LI-JK1
#LI-HYBRID
And here's how we live our values at MERGE
- Mastering our craft
- Delivering with a growth mindset
- Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
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