Job Summary

Are you a born organizer? Do you keep your cool under pressure? Do you have experience supporting a high-level executive? And do you have a soft spot for Disney? If you’re nodding your head, then an Executive Support Professional position in Enterprise Technology at The Walt Disney Company might be right for you.

Our Executive Support Professionals are highly-respected because their skills are essential to the success of the company. You’d be part of a dynamic, fast-paced team with the mission and purpose “To Connect, Empower and Protect the Magic”. You will work with some of the most creative, intelligent and innovative IT professionals in the business. Join us – apply today!

This position currently reports to {Jacques Wannenburg}

About You

Responsibilities

You would be responsible for the day-to-day workings of the leader(s) you support. Our team of expert IT professionals, designs, builds, tests and deploys Information Technology solutions to solve business challenges and create value for TWDC. It goes without saying that there will be expense reports, travel planning, hundreds of phone messages and endless calendar jockeying, but this job is very much about people, about forming strong relationships with your leaders and co-workers, and about understanding how to leverage the human capital within the Disney enterprise to help your executive(s) flourish. As the “face” of your executive(s) within The Walt Disney Company, your professionalism, loyalty and attitude are a reflection of the office, and as such, are a critical component to its success. Every day as an Executive Support Professional is different! On any given day you might:

• Create a multi-city travel itinerary, taking into account time zones, weather delays, traffic and fatigue levels;
• Review your leader’s schedule to build-in time for things like thinking, and getting to/from meetings in our sprawling campus;
• Understand the day’s priorities so you can be smart about how you direct requests for contact and phone calls;
• Schedule conference rooms, meetings and video chats;
• Be ready to throw the entire schedule out the door when an emergency comes up, then pick it up again when the dust settles;
• Read relevant newspapers and trade journals so you understand the mission of the office;
• Draft letters and emails on behalf of your leaders;
• Act as “casual buyer” of all office supplies for the department, and manage purchase orders and vendor contracts;
• Prepare regular reports and summaries - you’ll have tasks that you “own” completely;
• Collaborate on projects by conducting research, writing and fact-checking;
• Assist with on-boarding new employees – you’ll be the “friendly face” that newbies count on to answer all their questions, including many who are quite senior in the organization;
• Mentor and train other support professionals in hard skills like computer programs, and soft skills like teamwork; and
• Plan high-profile, complex events like project cutover logistics (meeting rooms, catering, and so forth), and offsite team meetings, as well as smaller-scale gatherings such as service recognition parties.

Basic Qualifications Here’s what you will need to be successful in this job:

• At least 5 years supporting a Director or above and/or equivalent experience;
• Sharp written and verbal communication skills, including clean grammar and a robust vocabulary;
• Ability to multi-task and prioritize deadlines/deliverables;
• Strong proficiency with all types of computers, phones and office equipment;
• Mastery of Microsoft Office programs, good skills in SAP, Sharepoint and Concur;
• A calm head and steady hand to deal with the unexpected;
• Confidence to learn new programs when necessary;
• Complete reliability handling confidential information;
• Desire to truly be helpful to your leaders and co-workers, to go the extra mile without being asked, to build solid inter and intra-team relationships;
• Some flexibility in your schedule – we value work/life balance, but in a pinch, a bit more time is needed;
• Very strong organizational skills and attention to detail; and
• A professional demeanor, positive outlook and a can-do attitude.

Additional Qualifications It would be a plus if you also had these skills:

• Good knowledge of PowerPoint, MS Teams, Slack, Zoom;
• Experience working in a large publicly-traded company;

Education:

• Required : High school degree
• Preferred: Bachelor’s degree

Additional Information

The Walt Disney Company has a decades-long tradition of offering an exceptional employment experience that focuses on each cast member and their families. It starts with the comprehensive pay and benefits package as well as onsite high-quality, innovative health care services available specifically to Disney Cast Members. And, there’s more, such as discounts, events, offers, wellness resources as well as complimentary theme park admission – the experience of being a Cast Member is like no other job in the world.