Job description
How would you like to work for a company that has won Long Islands Top Workplaces 4 times? Would you like to be part of a 4th Generation family-owned company that takes social responsibility seriously? Do you consider yourself to be an energetic and passionate self-starter? If you answered yes, to any of these questions, then come join the US Luggage team.
US Luggage is a leader in the Travel ware industry and the parent company of 2 distinct luggage and travel brands, Briggs & Riley and Solo. We are always looking to add talented individuals to our team who are innovators and can help us to change the future of travel.
Job Summary:
The Sales Administrator goal is to provide a high-level of service to support our brick & mortar sales and ecommerce teams (for omni-channel customers) and assist the fast-growing needs of our specialty, airport, department store, and e-commerce customers to achieve our annual sales goals.
What the role will entail:
- Assist the National Sales Manager in day-to-day management of Sales team projects (Red booth/HubSpot) and retailer/account base needs
- Collate and manage a master list of retail locations used by multiple departments.
- Product Information Management – manage all customer product build sheets & image requirements to include PIM spreadsheets, GXS product catalog, WeTransfer files, and other customer-specific portals to fulfill their requirements
- Customer Agreements and Communication – coordinate New Account onboarding needs and document exchange, liaising between customers and all internal departments. Manage the library of all customer records in internal portal once completed
- Spiff Program – monthly management of on-line portal with finance team, validate associate’s earnings based on actual sales, and communicate directly with associates as needed
- Monitor all in-store VM requests and investments (fixtures, lightboxes, in-store assets)
- Product Sample Management – arrange for sample needs from Asia for all sales meetings, distribute samples to Sales Team, and manage sample inventory in NYO
- Coordinate Key Customer Meetings, Retailer Events & Sales Meetings – for new store openings, new product launches, marketing promotions, and internal team meetings
- Trade Show Coordination (up to 8 annually) – assist Sales on logistics and implementation for all annual trade shows and manage the trade show calendar
What the qualifications for the job are:
- A minimum of Associates degree with 3 to 5 years’ experience
- Previous project management experience required, with retail sales experience a plus
- Highly proficient in Microsoft Suite (MS Excel, Outlook, Word and Powerpoint)
- Ability to manage multiple priorities while being detail-oriented
- Ability to take initiative, while working proactively as part of a team and independently
- Strong communication (written & oral) and organizational skills
- Technology savvy and comfortable learning new systems, e.g., USL Net, AS400, PIM, GXS, Red booth, HubSpot, WeTransfer, Canto, NuOrder & others
- This is a hybrid position, with flexibility to work from home – 2 days a week
What a candidate must do to be Successful:
- Gain a thorough understanding of B&R brand objectives, key channels & customers
- Establish a dedicated Red booth workspace to prioritize and manage all sales projects/requests
- Possess knowledge of all B&R products and pricing, and competency on USL Net CRM
- Ongoing maintenance of our master store location list to achieve 100% accuracy
- Successful integration in working with Sales and as a liaison with USL teams
What we can offer you:
- Comprehensive Benefits Package: Medical, Dental, Vision, Life Insurance, 401K with match, profit sharing, optional Short & Long Term Disability plans, Identity Theft Protection and EAP.
- Paid Time Off
- Career Growth Opportunities
- Hybrid or Remote Work Schedule
- Employee Referral Bonus program
- Employee Discounts
- Annual Incentive Bonus
Our Values:
- Family
- Keep Your Commitments
- Whatever It Takes
- Respect & Dignity
- Smart& Steady
- Do the Right Thing
- Passion, Pride & Loyalty
- Humility
As an US Luggage team member, you will be part of our community efforts that is committed to giving back to the communities where we live, work and travel. We have a Spirit Committee focused on helping us to give back in such programs as:
- Make a Wish Foundation -Every year US Luggage contributes to the Make a Wish Foundation.
- Juvenile Diabetes Research Foundation
- A Case for Giving Program
EEO: M/F/D/V
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