Summary:

Promote The Guild School to drive enrollment and manage admissions procedures promptly and effectively, ensuring that students are enrolled in accordance with requirements.

Primary Job Responsibilities:

• Manage the internal process for evaluating referrals, including developing an intake profile, evaluating documentation for appropriateness and completeness, coordinating staff review of student documents, and managing the decision process.
• Schedule and conduct initial school tours of The Guild with interested stakeholders (parents/guardians, school district personnel, advocates, attorneys, etc.).
• Manage the student enrollment process, including preparation of student records, coordinating onboarding tours, and disseminating necessary information.
• Coordinate intake observations (on-site or off-site) and follow up meetings with all parties.
• Manage internal and external communication, including student review, requests for additional documentation, and follow-up with all parties throughout tours, observation(s), and decision process.
• Communicate intake plans with referral sources and appropriate Guild staff members.
• Generate letters to send to stakeholders at the conclusion of the admission process.
• Assist the Admissions Director in developing, maintaining, and executing a communication plan to stakeholders of prospective and enrolled students.
• Assist the Admissions Director in preparing a marketing plan that promotes The Guild’s visibility and referral recruitment efforts.
• Maintain ongoing relationships with referral sources and share updates frequently.
• Attend recruitment related events and serve as The Guild’s representative.
• Develop and monitor statistical records designed to improve referral recruitment strategies, yield management, forecasting, and overall operational efficiency.
• Complete required documentation, including all contact with stakeholders in admission databases and admission checklist steps.
• Update databases on an ongoing basis (process steps, referral source contact information, status updates) and generate reports on a regular schedule and by request.
• Maintain census data and complete DCF vacancy notification.
• Other related duties as assigned.

Essential Job Functions:

• Regular attendance at work is an essential function of the job including some weekends, holidays and inclement weather situations
• Proficiency in written and spoken English is an essential function of the job
• The ability to maintain confidentiality and discretion
• Highly organized with attention to detail
• Ability to multitask and work effectively with deadlines

Qualifications:

• Minimum of a Bachelor’s Degree. Knowledge of special education desirable.
• At least two years of experience working in admissions related field.
• Professional level verbal and written communication in English
• Commitment to excellent customer service
• Demonstrated experience with problem solving
• Proficiency in Microsoft Office Suite and Outlook
• Must meet Massachusetts Criminal Offender Record Information (CORI) background check requirements.