Carrier Sales and Operations (After-Hours/Weekends)

Reports To: Senior Manager, Carrier Sales and Operations

Location: Chicago, IL

Status: Salaried, Exempt (Full-time) or Hourly (Part-time)

Redwood Logistics is your strategically integrated logistics provider that understands our customers’ unique needs. Throughout our 20-year history, we’ve grown and evolved our range of offerings to create a family of companies that can solve logistics and transportation challenges.

From our diversity of services, data-driven network solutions, and strategically integrated model, we have positioned ourselves as the dominant player in the mid-market space. We are a privately held company, managing significant transportation spend – we are big, but flexible with an entrepreneurial spirit.

For more than 20 years, Redwood Logistics has been helping move businesses forward by connecting our clients to winning strategies. As a next-generation leader in third-party logistics, we live at the intersection of logistics and technology. We focus brilliant minds, technology services, and performance excellence to modernize supply chains.

Redwood Multimodal, a subsidiary of Redwood Logistics, is a full-service, non-asset brokerage company that takes pride in providing unparalleled transportation services to our customers while maintaining mutually beneficial relationships with our carriers. Unlike other brokers, we invest an additional one percent of our gross revenues directly back into the resources necessary to maintain our excellent service.

Whether you are a shipper in food and beverage with products that have a short shelf-life, healthcare that requires temperature-controlled trucking, or retail with a complex omnichannel network – our combination of mode expertise, operational excellence, and focus on safety and compliance will get your goods to their destination.

See for yourself why The Chicago Tribune has named Redwood Logistics a Top Workplace for several years running!

Position Description:

As an After-Hours Carrier Sales Representative, you will play a crucial role at Redwood Multimodal by identifying, sourcing and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction.

Schedule:

• Must have availability to work Saturday and Sunday and/or after-hours during the week or weekends.
• Proposed schedule as follows (but flexible) – Thursday and Friday 10/11 am to 7/8 pm, Saturday and Sunday 8 am to 4 pm, Monday 9 am to 5 pm

Responsibilities:

• Track load life-cycle from shipment to delivery with an emphasis on inbound & outbound phone calls, but also utilize electronic means of tracking
• Communicate relevant freight updates to customer and/or internal carrier & operations teams
• Provide and negotiate freight rates to motor carriers (and internal sales team as needed), ensuring maximum profitability on a daily, weekly, monthly, quarterly basis
• Coordinate available customer freight with available motor carrier equipment
• Consistently provide service and support to motor carriers in an effort to build the business relationship
• Maintain a file of all open truck shipments and of records of trailers in assigned areas
• Communicate with motor carriers to schedule trucks and resolve issues
• Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
• Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
• Perform other related duties as assigned

Qualifications:

• Excellent communication, networking, negotiation and problem-solving skills
• Results-driven
• Thrives in a fast-paced environment
• Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs
• Logistical planning, routing, or dispatch experience a plus

Rewards:

• Culture of unlimited growth with new positions and departments created regularly to support our growing customer base
• Paid parental leave policies
• Medical, dental, vision and 401k plans (with match)
• Flexible-spending, mass transit and dependent care plans
• Health savings account, with company contribution
• Short-term, long-term and life insurance policies subsidized by company
• Cell phone discounts; reduced fees for health and fitness clubs
• Additional benefits including pet insurance, accident care and more
• Competitive referral bonus program
• Competitive PTO plans, with extra floating holiday and time off to volunteer
• Fundraising and volunteer opportunities to give back to our local and national communities

Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.