Job description
Overview:
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, La. This position will have responsibility within the IT department for analyzing, planning, coding and documenting software systems and technology solutions in support of business objectives.
Qualifications:
- Relevant BS/BA degree and/or equivalent education/work experience plus at least four years of work experience in software system analysis and development
- Proven ability to work collaboratively and constructively with IT teams including development, quality, support, and infrastructure, to produce high quality software products
- Experience in understanding, capturing, and documenting technical and functional system requirements to meet business needs and expectations
- Experience with multiple application and database development toolsets and methodologies; especially Microsoft technologies
- Experience with software development life cycle concepts, practices, techniques, and procedures
- Excellent written and verbal communication skills and demonstrated ability to effectively communicate with staff, co-workers, management, and external personnel
- Excellent analytical, interpretive, problem-solving, and evaluative skills for decision making
- Excellent organizational, reporting, and time management skills
- Demonstrated customer-service orientation and attitude
- Demonstrated ability in creative thinking, self-direction, and initiative
- Demonstrated ability to thrive in a dynamic and high-pressure environment
- Willing to work extended hours and weekends and travel occasionally
- Serve as a role model for diversity and inclusion, supporting the AMERISAFE pillars
- Participate in and support a highly collaborative development environment
- Support IT teams in troubleshooting and repair of problems with new and legacy software systems and other technology solutions
- Conduct requirements gathering and documentation through investigation of existing software systems, observation of current business processes, and interviews with company staff
- Analyze, plan, design, develop, code, and debug new software systems as well as enhancements to legacy systems according to specified requirements
- Plan and/or support all aspects of testing to provide solutions that meet business requirements with minimal defects and minimal resulting downtime
- Provide technical, testing and user documentation in support of long-term maintenance, defect reduction, and use of software solutions
- Identify and report risks and evaluate opportunities associated with software systems and other technology solutions
- Support and adhere to established IT and Company policies, procedures, standards, and controls
- Assist senior development staff in pursuit of development objectives
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