Job description

Represent Sentrillion throughout a geographic region assisting customer personnel with maintaining company installed equipment.
Specific duties include the following:
Assist customer personnel with maintaining project-specified systems to include computers, data networks, digital video cameras and recorders, power supplies, fiber optic and other cabling.

• Install, update, and maintain hardware and software.
• Maintain asset accountability and maintenance records.
• Use advanced level electric theory to troubleshoot and correct complex hardware and software problems.
• Use complex diagnostic tools to calibrate or adjust electronic equipment or instruments to specifications. Adjust or modify equipment in accordance with customer request or to enhance performance.
• Demonstrate equipment and instruct customer in use of equipment; answer customer inquiries and handle customer complaints. Where needed, create 'system' standard operating procedures.
• Complete verbal and written status reports as required.
• Ship and receive material.
• Perform other duties as assigned.

QUALIFICATIONS/EXPERIENCE:

• High school diploma or GED required. Associates Degree in Information Technology or related field from an accredited institution preferred.
• Knowledge of transmission, broadcasting, switching, control, and operation of telecommunication systems.
• Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Knowledge of computers, data networks, digital video cameras and recorders, fiber optics, security surveillance, and basic electronics fundamentals.
• United States citizenship required

ABILITIES:

• Strong written and verbal communication skills. Ability to convey complex technical information in an easily understood manner.
• Strong interpersonal skills, able to interact at all levels of the organization and with customers.
• Strong detail-oriented skills; able to multi-task and change priorities quickly.
• A self-starter who is able to work well without direct supervision.
• Ability to obtain and maintain associated security clearances.
• Ability to work designated schedule, as well as maintain attendance and punctuality.
• Valid driver's license; ability to meet Sentrillion Safe Driving Requirements.

PHYSICAL REQUIREMENTS:

• Able to lift a minimum of 60 lbs.
• Able to work in outdoor environment exposed to varying high or low temperatures.
• Must have sufficient physical agility to walk, climb, stand, crawl, and stretch on a continuing basis.
• Able to travel (approximately 75% of the time) to remote US locations.
• Able to work at moderately high heights, up to 40 feet above the ground using bucket trucks, scissor lifts, and ladders.

SECURITY:

• US citizenship is required based on security parameters of the government contract requirement.

Sentrillion is an EEO Employer/ Protected Veteran / Disabled

Job Type: Full-time

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