Job description
The Asset Protection Supervisor works in select high risk locations to supervisor Asset Protection Agents, third party security personnel and related programs in supporting a safe and secure environment for Cast Members and Guests. This is a Full-Time position that reports into the AP Area Manager and Field Asset Protection Management.
Primary Responsibilities
Ensures the Asset Protection team is providing visible deterrence, identifying and responding to workplace security concerns related to escalated Guest interactions and/or aggressive behavior, organized retail crime (ORC), civil unrest/protests, imminent threat and acts of terrorism
`Establish Relationships with key partners including NYPD, Times Square Partners, Disney Partnerships
Provides specialized training on Retail Counter-Terrorism and TWDC Workplace Security Programs, supporting situational readiness, response and reporting
Supports emergency preparedness and crisis response initiatives to help mitigate potential impacts
Oversees safety and security audits and camera inspections in compliance with TWDC guidelines
Oversees and ensures functionality of Asset Protection tools (CCTV, EAS, Radios, etc.) and related site access/screening programs
Conducts incident trend analysis recommending solutions to support risk mitigation
Supports Store Leadership in daily execution of the Shrink and Loss Reduction Program
Supports recruiting, hiring and on-boarding of Asset Protection Agents and 3rd party security personnel
Schedules Asset Protection team to ensure proper coverage in accordance with store security/safety needs
Conducts ongoing and new hire Cast training related to Workplace Safety and general risk mitigation
Provides ongoing performance management/feedback with Asset Protection Agents and security personnel
Requirements/Experience:
Minimum 4 years Asset Protection/Loss Prevention supervisory role within a high volume retail environment
Thorough understanding of Asset Protection/Loss Prevention, physical security and Workplace Safety procedures, regulations and practices
Proven ability to conduct Asset Protection/Security Audits and operate related equipment (CCTV, EAS, radio, etc.)
Highly organized and able to adapt quickly to changing priorities
Excellent collaboration, communication and interpersonal skills
Available to work a flexible schedule supporting the operational needs of the business
The hiring range for this position in New York is $73,000 - $98,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
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