Job description

About us

Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today’s modern world. ​​Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.​​ We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers’ lifestyle needs. ​​Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience. Sound interesting? Join us as on the BR journey as we create what’s next..

ABOUT THE ROLE

As an Assistant Store Manager, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.

WHAT YOU'LL DO

• All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
• Recruit, hire and develop people to drive a culture of high performance and engagement
• Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
• Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
• Promote community involvement
• Adapt team priorities to respond to customer and business partner needs
• Provide front line supervision to an operational, service or administrative team

WHO YOU ARE

• Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
• Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
• Strength in driving metrics to deliver results that will meet or exceed business goals
• Able to travel as required
• Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
• Good understanding of concepts and procedures within own subject area

Job Type: Full-time

Pay: $49,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Santa Barbara, CA 93101: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have open availability, 7 days per week?

Experience:

• Customer service: 3 years (Preferred)
• Retail management: 1 year (Preferred)

Work Location: In person

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