The Moody Family YMCA is dedicated to strengthening the foundation of community, with a commitment to nurturing youth development, energizing healthy living, and inspiring social responsibility. The Moody Family YMCA ensures every individual has access to the essential needs to learn, grow, and thrive. From those 8 weeks old to 100+ we help our members live their best lives.

If you enjoy meeting new people and building relationships, all while being a part of a cause driven organization, you may be a great fit for our current opening of Associate Membership Director. This person will oversee the Member Services Department at the Moody Family YMCA and will be responsible for the day to day operations of the Member Services department alongside the Senior Membership Director and Member Experience Director.

Key Job Responsibilities:

• Direct supervision of approximately 25 part-time staff which includes recruiting, hiring, training, coaching and termination of part time staff.
• Ensuring program information is accurate, up-to-date, and communicated in a consistent manner to staff, members and the community.
• Responsible for membership staff payroll, as well as creating and adhering to membership budget-expenses.
• Must meet and/or exceed the membership monthly sales goals for the branch.
• Monitor and ensure accuracy of front desk data entry and tracking.
• Will require availability of evening shifts and an occasional weekend shift.
• Provide leadership to Annual Campaign and Community Events.

• This position requires an energetic personality who can strategically complete multiple projects at one time, while motivating staff to do the same.
• Associates Degree and/or at least 2 years of Customer Service experience.
• Must possess the physical, visual, and auditory capabilities to perform all job-related responsibilities.
• Enthusiasm, a professional personal image and the ability to work harmoniously with staff and members are imperative.
• Some college preferred.
• Organization skills required.
• CORE (POS) Level 1, and 2 required within 60 days of hire.

Benefits: Health, Dental, Vision, Long & Short-Term Disability, Medical and Dependent Care Reimbursement Plan, Supplementary Insurance (Cancer/Accident/Critical Illness), Employee Assistance Plan, Free family membership, Discounts on Y programs including summer camps, enrichment classes, youth sports, childcare and more! Eligible to enroll in a 403(b) tax deferred account at beginning of employment. 12% paid by the YMCA upon meeting eligibility requirements. (PTO) Paid time off based on hours worked and years of service. Training and leadership development opportunities. Employee referral awards of $50 and up.

Salary: $40,000 - $43,000 if annualized