Job description

Billing Assistant

Greenleaf Family Center is seeking additional administrative support. Greenleaf Family Center is a family service agency seeking support for our behavioral health department. The current opening would be working with billing, reception, scheduling, and intake.

Job Summary

· This position is responsible for making all Greenleaf client experiences pleasant and professional from the first call to the first time they walk in, including supporting the clinical staff and all agency programs, maintaining client case records, and assisting the Billing Manager with departmental and agency billing including but not limited to Medicaid billing and private insurance.

· Balance a client-focused service culture with a culture where each employee assumes personal responsibility for agency financial viability and exercise the responsibilities of the position according to the budgetary constraints imposed by management.

· Act in unison with management and all other staff to achieve stated agency goals.

Financial Intake with clients both face to face and thru email.

· Ensure that appropriate eligibility billing information is maintained for all active client medical records which includes but is not limited to insurance/financial information, EAP paperwork pre-certifications, billing information, services rendered, collection information.

· Monitor BH accounts receivable and follow-up with collection efforts to ensure that all efforts are exhausted to collect billed fees.

· Ensure that clients comply with policies & procedures related to payment of self-pay fees and establish payment plans, as necessary.

· Maintain appropriate documentation of all processes & workflows related to the job responsibilities described herein.

· Manages multi-line phone in a professional and timely manner and greets and checks in all clients in a friendly yet professional manner.

May require some evenings.

Minimum Requirements

· Graduation from an accredited high school

· 2-3 years office work experience, and working knowledge of Microsoft Office Programs

· Associates Degree preferred

· Strong phone and computer skills

Equipment Used: Microsoft Office Products, Telephone/Switchboard, Copy machines, fax machines, postage meter, EHR systems.

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Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Akron, OH 44311: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to work evenings as required.

Work Location: In person

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