Business Licensing Filing Specialist

Full Time
Wilmington, NC
Posted
Job description

Location: USA Remote

We give you a world of potential

The Corporate Creations business line is a nationwide corporate services provider that specializes in document filing and retrieval services with Secretary of State offices and serving as statutory registered agent for service of process for corporate entities. As registered agent, Corporate Creations receives service of process delivered by process servers on behalf of corporate entities for which Corporate Creations has been appointed agent for service of process. As a document filing and retrieval service, we assist with regulated corporate filings to allow companies to lawfully transact business.

Work Schedule: Monday – Friday 9 a.m. – 5:30 p.m.

Hours per Week: 40

Wage/Salary: $22- $30 per hour

Salary Period: Biweekly

If you have a passion for delivering first-class service, and a desire to be part of a globally diverse organization, then you need look no further for your next opportunity!

A role you will love

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced, technology-focused environment so you will be deadline-driven with the ability to adapt quickly and embrace the pace of change we often work at. You will also be an individual who can maintain a level of accuracy and professionalism while utilizing software in a traditional office environment.

As an expert in customer service with a focus on accuracy and time management, you will be the guiding hand as we deliver corporate filings for our clients.

Some of your key responsibilities will include:

  • Research, prepare, and file business licenses for companies nationwide.
  • Interacting with clients to obtain information for county, city and state required to complete licensing packages.
  • Research county/city/state requirements and procedures in various jurisdictions
  • Expertly handle approximately 100 new emails daily in an accurate, timely and courteous manner within an acceptable time period.
  • Send documents to clients, vendors, and government agencies through custom and unique delivery methods while providing regular status updates to clients.
  • Directly oversee 100-200 different accounts in various stages of filing.
  • Operate efficiently within an internal collaborative team environment
  • Coordinate information to ensure client licensing projects are completed successfully

What will you bring to the role?

As you’ve probably gathered by now, we are looking for somebody with a real passion for customer success and will have the ability to work collaboratively with various stakeholders to achieve client success.

Other key skills required for the role include:

  • Positive, enthusiastic person with excellent communication skills, both verbal and written - strong spelling and grammar skills a must
  • Proficient with Mac operating systems and Excel
  • Highly organized with exceptional attention to detail
  • Must be a self-starter and able to work independently with little supervision
  • Excellent time management skills and ability to prioritize and multi-task

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. $22-$30 per hour.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secure

We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment. Face coverings will be required when in an office per the Computershare COVID-19 Policy For US Employees. We will let you know if there are applicable state and local laws on vaccination and/or testing.

In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

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