Job description

Swissport ORD is hiring immediately for a Cargo Office Supervisor at $24-$26/hr.

At Swissport, our vision is to be the most trusted single-source Ground Services and Cargo Handling provider in the aviation industry. We operate at 269 airports in 47 countries across six continents. In the United States, we manage 46 locations. Swissport serves about 8 airline passengers per second worldwide.

Swissport is an Employer of Choice! We offer:

• Paid Training

• 401(k) with Match
• Tuition Reimbursement
• Medical, dental, vision benefits
• Career growth
• Weekly pay
• Direct deposit available

Job Summary

Assist and implement excellent customer service within the unit and supervise work assignments.

Job Responsibilities

• Supervise/control staff assignment, reporting and absences
• Control of staff overtime and compensation management
• Maintain applicable safety and quality standards
• Maintain, up-date company’s and customer manuals and documentation
• Keep up to-date with local emergency plan
• Maintain good relations with customers and airport authorities
• Report any irregularity and take appropriate action
• Attend and contribute to internal meetings
• Comply with company’s Standard Operating Procedures (SOP) and policies
• All other duties as assigned

Qualifications and Competencies

• High school diploma or GED equivalent
• Minimum of 2 years leadership experience
• Ability to deal with conflicts
• Strong oral and written communication skills
• Ability to work under pressure
• Customer focus and quality awareness
• High standards in quality and service level agreements
• Must be able to work flexible working hours

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Work Location: One location

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