The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

• Directs the activities of assigned employees to assist with inspection operations, including necessary preparation procedures and operating CCTV inspection equipment and some heavy equipment; plans/schedules short-term work.

• Responds to incoming requests for sewer main inspections.

• Schedules preventative maintenance.

• Maintains field equipment in good operating condition by adjusting, cleaning, lubricating, and performing minor repairs, while also ensuring that equipment is stored in a safe and proper manner.

• Performs pipe inspections including manholes and CCTV inspections.

• Responds to inquiries and issues; resolves complaints.

• Prepares and maintains accurate reports and records on assigned work activities.

• Adheres to company health and safety procedures.

• Coaches and motivates crew members by communicating needs and expectations through proper training; helps to develop skills improvement plan for employees not meeting standards.

• Supervises and coordinates work activities of assigned staff; assigns work, monitors status of work, and inspects completed work; participates and provides input in staffing decisions relative to hiring, firing, discipline, and promotional opportunities; evaluates performance; mentors staff; and aids with career development.

• Trains other personnel.

• Performs other related job duties as assigned.

• Knowledge of operating and maintaining closed circuit television equipment for

• Knowledge in sewer service laterals and bypass pump installation.

• Knowledge of proper safety practices and emergency response procedures.

• Knowledge of customer service methods.

• Skill in operating small, medium, and heavy equipment and trucks.

• Skill in planning and scheduling short-term work.

• Skill in communicating, both verbally and in writing.

• Ability to follow oral and written instructions.

• Ability to read and interpret topo maps and plans.

• Ability to maintain records and write reports.

• Ability to resolve conflict within a team.

• Ability to maintain effective work relationships with supervisor, co-workers, and

• Ability to work in a team atmosphere.

• Ability to supervise employees.

• High school diploma or GED from an accredited school.

• Three (3) years of related work experience, preferably experience operating and maintaining closed circuit television equipment for sewer inspection or maintenance including one (1) year of supervisory experience.

Licenses, Certifications or Registrations:

• Requires a valid driver’s licenses.

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.