The Iowa River Landing Clinic is seeking a 100% Clerk III. Under general supervision, performs and coordinates clerical work such as examining and evaluating data according to established guidelines requiring a knowledge of both assigned and related work areas. Duties may involve the use of personal computers, computer terminals, and a variety of software and/or conventional office equipment.

Responsibilities:

• Performs check-in/out, outpatient scheduling, and reception functions for the Iowa River Landing ambulatory clinic, through the use of EPIC
• Rounding the lobbies to verify appointments with patients, greeting patients coming to the floor, and ensuring proper care to patient concerns
• Coordinates ancillary appointments for tests/procedures
• Examines, evaluates, and verifies documents such as reports, invoices, checks, and vouchers for completeness and accuracy, determining conformity to established guidelines or policies, and personally follows up on discrepancies and resolves problems
• Maintains appropriate files
• Reviews inquires and provides information regarding policies and procedures requiring knowledge of both assigned and related work areas
• Prepares, compiles, and maintains records, calculates estimates or billings, and monitors/verifies/reconciles departmental statements. Recognizes and resolves problems. May prepare cash reports and cash register edits.
• Integrates information and may run routine queries to generate or produce reports
• Composes correspondence in response to routine inquiries frequently without instruction or review
• Initiates and processes standardized forms related to area of assignment.
• Responsible for completing staff messages, work queues and reschedules of patients.
• Greeting patients at information desk and answers calls in the phone room.
• Making deliveries of lab samples, medications and other medical supplies through IRL main and East.

University of Iowa Health Care WECARE Values:

Welcoming: We strive for an environment where every voice is heard, emphasize regular communication, and seek transparency whenever possible.

Excellence: We strive to achieve excellence in all that we do.

Collaboration: We believe teamwork is the best way to work.

Accountability: We behave ethically, act openly and with integrity in all we do, and take responsibility for our actions.

Respect: We honor diversity and recognize the worth and dignity of every person.

Equity: We dedicate ourselves to equity and fairness.

For a full job description, please send an e-mail to the contact listed below.

University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

University of Iowa Health Care–Iowa River Landing offers the world-class, academic-level medicine you expect from UI Hospitals and Clinics in a convenient medical office building that makes visiting the doctor a pleasant experience. Our pledge at UI Health Care–Iowa River Landing is that our patients will receive the best possible care in a friendly, compassionate, efficient way.

Percent of Time: 100%
Schedule: 40 hours/week will be accomplished between 7:30am-8:00pm Monday - Thursday, between the times of 7:30am-5:00pm on Fridays, and between 7:30am-12:30pm on Saturdays. Rotating evenings and Saturdays.
Location: Iowa River Landing
Rotations: Rotating evenings and Saturdays

Benefits Highlights:

Regular salaried position located in Iowa City, Iowa
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information, click here.

For more information about Why Iowa?, click here.