Job description

Job description:
Morgan Records Management is adding a Client Account Manager to our Medical Records Team. The ideal candidate will have a positive attitude with exceptional communication and interpersonal skills. This position will be the point of contact for clients that are transferring medical record custodianship. Team member must be professional and able to work in a fast-paced environment. This is a full-time position, Monday through Friday.
Benefits:

• Paid Time Off (PTO) Bank with accrual beginning on the first day of employment
• Paid Holidays after 6-months of employment
• Health insurance after 60-days of employment
• Dental insurance after 60-days of employment

Responsibilities:

• Communicating with clients to create a smooth transition of medical record custodianship
• Addressing client’s questions and concerns during the transition process and afterwards
• Responding timely to all inquiries received via email, mail, and phone calls
• Collaborating with internal and external staff daily as needed
• Other tasks as required

Requirements:

• Strong attention to detail
• Critical thinking and problem-solving skills
• Ability to multi-task
• Strong time management skills
• Excellent attendance, punctuality, and reliability
• Ability to sit or stand for extended periods of time
• Ability to lift 50lbs
• Strong written and verbal communication skills
• Great organizational skills
• Familiarity with HIPAA
• Must type a minimum of 45 words per minute efficiently and accurately

Qualifications:

• High school diploma or equivalent
• Basic computer knowledge (e.g., Adobe, Excel)
• Must pass a background check
• Must be authorized to work in the United States

Morgan Records Management, LLC, (MRM) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRM is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Amy Uehling, HR Director, at 603-484-4826.
Morgan Records Management, LLC participants in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
E-Verify Participation Poster (English & Spanish): https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
E-Verify Right to Work Poster (English): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf
E-Verify Right to Work Poster (Spanish): https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

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