Job description

Experienced Client Accounts Specialist

Full-time

LOVE PEOPLE & SOLVING PROBLEMS? BETTER YET... PREVENTING PROBLEMS FROM HAPPENING?

Signarama, the world's largest sign franchise, is seeking experienced, sign-industry customer service/inside sales representatives for our team serving Detroit/Metro Macomb area.

If you are a professional people-person with proven sign industry customer service or inside sales experience, dedicated to ensuring a positive client experience, we are the place for you!

The Customer Service Representative - officially Client Accounts Specialist (CAS) - is a key role within a Signarama location. The CAS is the in-house representative for our clients and is responsible for ensuring client branding requirements are fully met by ensuring complete and accurate information from sales to production, on-time progress and excellent ongoing communication with clients.

. Requirements:

• MINIMUM two years experience in sign industry sales or customer service
• A warm, friendly, caring demeanor
• Self-motivated, with high energy and an engaging level of enthusiasm
• Strong problem identification and objection resolution skills
• Ability to keep track of many projects – multi-tasker and organized
• Excellent communications skills
• Professional demeanor and appearance
• Confidence and comfort with learning new software
• Sign Industry Experience a major plus
• Dependability
• Attention to Detail
• Follow Through
• A Positive Attitude
• A Team Player

ESSENTIAL RESPONSIBILITY AND DUTIES:

• Ensure Client Satisfaction
• Respond to all inquiries expeditiously
• Oversee projects from beginning to end
• Be the inhouse client advocate
• Corebridge Experience a PLUS!

ABOUT US:

Signarama Clinton Township serves as the brand building and visibility expert throughout Detroit/Metro area. We don't just sell signs... just about anyone can do that. We sell on-time quality! We deliver multiple products and services to serve as solutions for businesses to increase customers and build brand awareness. Every Signarama store is independently owned and operated by highly trained experts who serve their local community.

Work Remotely

• No

Job Type: Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k) matching
• On-the-job training
• Paid time off

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Clinton Township, MI: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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