Job description

Concordia Visiting Nurses is a Medicare-certified, state licensed, Medicaid approved home health agency operating in nine Western Pennsylvania counties. For well over a decade, Concordia Visiting Nurses has provided high-quality skilled nursing, palliative care, and a variety of therapy services to our patients. Our goal is to deliver quality home health services, in good faith, to those who entrust themselves to our care and to minister to the unique needs of each individual with respect, dignity, and compassion. We strive to hire excellent people at Concordia - and keep them as well!

POSITION SUMMARY
The Clinical Scheduler is responsible for assisting the Scheduling Supervisor in the daily operations of the agency’s on-going scheduling functions.

QUALIFICATIONS

• Computer skills: Word and Excel spreadsheets
• Excellent organizational skills with attention to detail
• Good communication and interpersonal skills
• Ability to prioritize and organize daily workload
• High School education required

DUTIES AND RESPONSIBILITIES
A. Creates new daily/weekly schedules for staff. Creates yearly model calendars for staff in the computer.
B. Verifies schedules provided by clinicians with computer-generated schedules and makes changes accordingly.
C. Verifies and changes recent visits to ensure staff does not overlook patient recertification.
D. Ensures frequencies written by clinician’s match visit patterns; contacts clinicians when corrections need to occur.
E. Reassigns patients to covering clinicians during periods of vacations and other absences.
F. Processes orders and assigns them to the correct clinician. Edits visits when computer glitches occur.
G. Schedules Telehealth installations and removals.
H. Handles general inquiries from staff and patients, whether received by telephone, e-mail, or in person.
I. Identifies problems/concerns with patients and staff and reports them appropriately.
J. Communicates all changes in the daily schedule to the appropriate supervisor and/or staff member.

Communications
A. Obtains and delivers information to others by computer, phone, fax, written reports, letters and in person.
B. Interacts with field staff, patients, families, physicians, other health disciplines, agencies, insurance companies, hospitals, labs, employers, government agencies and representatives as necessary.

Professional Standards
A. Maintains a professional standard of conduct projecting a positive image of the agency at all times.
B. Complies with risk management practices.
C. Maintains confidentiality of patient/staff information.

Benefits:
Health/Dental/Vision Insurance
Workplace Wellness
403(b)/401(k) Retirement Plan
Paid Life Insurance Policy
Direct Deposit, Pay Card, Paperless Pay Checks
Tuition Reimbursement Program
Good Working Conditions
Excellent Staffing Ratios
Credit Union
Vacation, Sick & Personal Days
Paid Holidays
Shift Premiums
Competitive Wages
Discounted Child Care Services on the Cabot Campus
Referral Program
Seniority/Appreciation Bonuses
Funeral Leave
Call-Out Incentive
Voluntary Benefits, including: STD, Supplemental Life Insurance, Cancer Insurance, Accident Insurance
On the job training
Employee Assistance Program
Education Seminars and In-services
Employee Activities (amusement parks, professional sporting events, special events)
Tax Sheltered Annuities
Free Parking
Discounted Meal Plans
EOE
Benefits and Wages may vary based on facility location.
Minimum hours worked per week/status may be required for certain benefit eligibility.

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