Job description

Clinician – Emergency Services

Full-time/Benefits Eligible

Sunday – Wednesday 12:30 pm – 11:00 pm*

* Flexibility is needed to work varied hours for crisis support

Once a Month On-call rotation (24 hours 7 days) required

Bilingual Preferred

Salary: $59,000/year (not negotiable)

PLEASE NOTE: if you are interested in applying for this position, please go to emergecenter.org/employment to fill out a full application. Resumes and cover letters submitted through Indeed (or any third-party website) will NOT be reviewed.

Emerge Center Against Domestic Abuse has begun an organizational process of transforming philosophy and practice to acknowledge the root causes of violence as being embedded in multiple, intersecting systemic oppressions (sexism, racism, homophobia, transphobia, classism/poverty, able-ism, and anti-immigrant sentiment).

These conversations directly impact the climate and culture of our organization and are tied to the climate and culture in our community related to violence as a normalized experience. We are seeking team members across the organization who understand that humanizing the experience of all people is a radical act in a non-profit system and who are willing to be a part of transforming our organizational culture to be a more antiracist multicultural institution.

We are seeking job applicants who understand it is our responsibility to ensure that our responses to domestic abuse must include the experiences of those who are most in need and who have the least amount of access to help and support and who can work in an environment that is rapidly changing.

We’re committed to making our community a safer place for everyone. Join us!

POSITION OVERVIEW

The Clinician – Emergency Services evaluates and assesses persons requesting services for domestic abuse utilizing an approach that prioritizes understanding their lived experiences and identities, provides information and referral, and enrolls survivors in the appropriate program services. Supports Emergency Services teams through assessment of participants with high acuity needs, and providing clinical perspective and/or intervention around domestic abuse needs and destabilization that prioritizes the humanity of program participants.

RESPONSIBILTIES COMMON TO ALL AGENCY EMPLOYEES

· Maintains confidentiality and trust for all employees, participants and visitors

· Consistently displays culturally sensitive behavior and communication for all employees, participants and visitors. Seeks to expand knowledge base to increase cultural sensitivity

· Seeks win/win solutions, values interdependence, shares a common sense of responsibility for the whole

· Acts in a manner that presents the agency in a positive light, and furthers a positive image for the agency

· Demonstrates a positive and respectful personal appearance. Contributes to a clean and orderly facility appearance

· Demonstrates respect, courtesy and dignity for all

· Responds in a timely manner in all aspects of communication

· Maintains safe working environment for self, other employees, and visitors in accordance with applicable standards relevant to the position’s job duties

· Displays adaptability and flexibility to encourage team, participant and agency health including: initiating improvements, demonstrating problem solving and creativity, demonstrating motivation for change and enhancement of the organization

ESSENTIAL DUTIES

· Participates in co-facilitation of Emergency Services case staffing meetings, and provides clinical perspective and support in building an understanding of each program participant’s lived experience and identities, needs, history, strengths and pain in a holistic assessment process

· Provides brief intervention sessions to participants in Emergency Services who are in need of high level of service and/or to help assess whether Emerge can meet their needs

· Tracks high acuity participants across Emergency Services, and ensures appropriate follow up by Clinical Case Coordinators

· Evaluates and assesses persons requesting services due to domestic abuse

· Coordinates the development of case plans for participants with high acuity needs in conjunction with Clinical Case Coordinators, and ensures there is an approach that considers intersectional identities, historical trauma and individual needs and engagement; monitors progress on goals and objectives in these participants’ case plans on a regular and frequent basis

· Completes all clinical documentation thoroughly, accurately, and in a timely manner

· Facilitates support groups

· Supports direct service staff in debriefing emotionally challenging cases and supporting in compassion fatigue

· Identifies participants’ precipitating problems or symptoms and underlying issues

· Conducts comprehensive assessments of program participants; and integrates assessment and observational data with clinical judgment to formulate an appropriate case plans

· Networks with community agencies, assessing available services appropriate to meet participant needs

· Assesses potential crisis situations and takes appropriate trauma-informed preventative and/or responsive actions

· Responds to callers on the crisis line

· Rotates on-call Clinician responsibilities

· Maintains accurate information in client services database in a timely manner

REQUIRED EXPERIENCE AND QUALIFICATIONS – Any combination of at least 3 yearsof work, professional or lived/life experience (personal) pertinent to the Essential Duties list above, as well as:

Note: Emerge recognizes that the required skills and knowledge needed to serve survivors of domestic abuse can be derived by formal professional experience as well as other life experience outside of a professional setting. Qualified applicants will be asked to make a direct connection between their work or life experience and the required qualifications below. We also value the added foundation that formal education can provide, however, any years spent in an educational institution will not count directly toward the number of years required or preferred.

· Bilingual (English/Spanish)

· Experience providing clinical services to individuals and/or families

· Experience of individual or organizational work to support and advocate for survivors of gender-based violence

· Knowledge of the dynamics of domestic abuse and/or sexual violence

· Demonstrate a clinical understanding of the ways that trauma and lived experiences can effect a survivor’s ability to engage in services, and the approaches to case plan development that maximize that engagement for trauma survivors, in a nonprofit setting

· Demonstrate a trauma-informed understanding and practice in working with trauma-based reactions/behavior (particularly during escalated situations/conversations) that prioritizes remaining grounded and not reacting out of fear or punitive intention

· Demonstrate a clinical understanding of clinically-indicated manifestations of trauma (e.g., co-occurring issues including substance abuse, suicidal ideation, behavioral/mental health concerns)

· Demonstrate knowledge and practice working with how gender identity, race, class, ability and sexual orientation and other cultural factors and/or identities intersect with issues of gender-based violence

· Demonstrate willingness and ability to confront racist, homophobic, transphobic behavior/comments in any setting

· Ability to build authentic relationships with team members, supervisors, and program participants through practices such as listening to gain deeper understanding, being vulnerable and engaging in giving and receiving feedback

· Ability to examine your own privilege and connections to power and/or oppressions so that you can work in service and consideration of the entire humanity of others

· Ability to function in a complex institution and systems with a focus on problem solving and adaptability

· Demonstrate understanding of how gender identity, race, class, ability and sexual orientation and other cultural factors and/or identities intersect with issues of gender-based violence and must be accounted for in operational systems used by the agency

PREFERRED EXPERIENCE AND QUALIFICATIONS – Any combination of at least 5 years of lived/life experience (personal), work or professional experience in the required areas, as well as:

· Experience working in the nonprofit human services field

REQUIRED COMPETENCIES

· Ability to articulate and demonstrate values based leadership

· Knowledge of program development techniques

· Knowledge of the dynamics of domestic abuse issues, crisis intervention and case management

· Effective listening skills

· Excellent written and oral communication

· Excellent presentation skills

· Knowledge of the impact of trauma

· Knowledge of group facilitation and dynamics

· Ability to assess potential crisis situations and take appropriate action

· Ability to work well independently and be self-motivated

· Proficient computer skills including e-mail, calendars, document processing, spreadsheets and databases

· Ability to travel within service area

OTHER REQUIREMENTS

· Ability to obtain appropriate fingerprint clearance through the Arizona Department of Public Safety

· Ability to obtain CPR/First Aid certification

· Valid Arizona Driver License and proof of automobile insurance (as applicable)

PHYSICAL DEMANDS

· Must be able to sit or stand for long periods of time

· Must be able to express or exchange ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately or quickly

· Provide CPR/First Aid

· Must be able to lift up to twenty-five pounds

Emerge is an equal opportunity employer

PLEASE NOTE: if you are interested in applying for this position, please go to emergecenter.org/employment to fill out a full application. Resumes and cover letters submitted through Indeed (or any third-party website) will NOT be reviewed.

Job Type: Full-time

Pay: $59,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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