Community Development Officer - Grand Rapids (Full-Time)
Full Time
Allendale, MI
Posted
Job description
We’re here to make sure you understand the job responsibilities, but we also think it’s important for you to get to know our culture and values so you can begin living your “I Am Honor” story on your very first day.
So, who are we? Team Honor is made up of outgoing, positive, friendly and highly experienced individuals that pride themselves on putting the member first to “Provide Solutions for Your Financial Success”. We also live each day by our core values: Respect, Integrity, Truth, and Fairness. It’s no accident that we stick a giant smiley face on everything that is Honor, we are genuinely happy to help. We wear jeans because we’re not afraid to jump in to do the work with our members and we look forward to the next time we can volunteer in our community. Come Be Part of It!
Are you up for a challenge? Can you be that “go to” person for our member's needs? Are you the type of person who knows everyone or are you the person that has the inability to go anywhere without running into somebody you know? If so, Honor Credit Union would like to talk to you about an amazing opportunity! To fill our Community AVP position we are looking for somebody who has a captivating and engaging personality that can deepen current and build new relationships. We are looking for an individual who is known in the community but also knows everybody within it as well!
Community Development Officer- Grand Rapids (Full-Time)
SUMMARY:
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Responsible for the development and cultivation of prospective and current relationships by promoting products and services that align with needs.
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Develops a strong understanding of the served communities/region to maximize impact by realizing and accommodating to the members financial needs.
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Deepens relationships by identifying, educating, and connecting prospective and current relationships with internal subject matter experts.
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Responsible for maintaining strong relationships and processes with internal teams to ensure fluidity, providing an efficient experience to the relationship.
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Demonstrates a high level of initiative to identify opportunities to build business through community outreach and education, media and public relations, events, and community partnerships.
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Works with internal stakeholders to evaluates successes and misses, and course corrects as needed to ensure goal achievement and increased community presence.
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This role does not always follow the typical workday. Timely after-hours communication, presentations, community events, text, emails, and calls with members is critical for success in this position and expected.
QUALIFICATIONS:
COMMITMENTS TO LIVING "I AM HONOR":
- Act with Urgency and Care - Be the person "they" call first. (aka "I got a person")
- The Platinum Rule - Treat others the way they want to be treated.
- Make the Connection - Genuinely welcome everyone. Provide a "WOW" experience. Engage and make their experience memorable.
- See a Need, Fill a Need - Needs may be known or unrealized. Help others dream bigger.
- Reason over Rules - If a process prevents you from filling a need, take action and challenge the process to make it better.
- Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
EDUCATION/CERTIFICATION: College degree or completion of a specialized course of study from a business or trade school.
REQUIRED KNOWLEDGE:
- Robust knowledge of banking products and services.
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Background in development and cultivation of relationships with local organizations, businesses, community leaders and local officials.
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Ability to connect, communicate, collaborate and close opportunities by acting as the single point of contact for members and communities.
EXPERIENCE REQUIRED: Three to five years of similar or related experience, including time spent in preparatory positions.
SKILLS/ABILITIES:
- Must have a demonstrated ability to keep finances in order.
- Excellent Sales and organizational skills.
- Strong written and verbal communication skills.
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