Job description
Job title: Content Writer / AssociateJob Location: Manhattan, NY 10007
Job Type: Monday through Friday; 09:00am 5:00pm (7 hours per day / 35 Hours per week)
12 Month Contract
Pay Rate: $30/hr
Our client seeks a writer, editor, and content strategist to develop and maintain customer-focused, task- oriented content for their call center and website. The ideal candidate is required to have experience with plain language, content design, usability, and content management systems.
The Content Associate is be expected to:
- Oversee content production, including strategy, standards, design, development, and maintenance.
- Write, edit, and publish updates to all content, including daily updates, project work, and release work.
- Work with business and technical support teams to ensure that content is accurate, consistent, functional, user-friendly, and efficiently maintained across channels.
- Evaluate contents effectiveness using reporting and feedback. Plan, coordinate, and implement updates as needed.
- Serve as a content spokesperson and advocate both internally and externally. Work collaboratively to develop a vision for clear, engaging, usable content. Articulate that vision to a variety of stakeholders in meetings, presentations, and documented materials.
- Set, maintain, document, and train on content strategy, standards, and procedures.
- Update content after-hours as needed. Please note, there will be no after-hours work for at least the first 6 months of the assignment. However, there could be after-hours work anytime if necessary. Advanced notice will be given when after-hours work is needed.
Bachelors Degree in related field is preferred with 2 or more years of full-time technical writing and business writing experience.
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