CONTRACT - Account Administrator

Full Time
Redmond, WA
Posted
Job description
Nintendo of America Inc.
The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch™ system and the Nintendo 3DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy™, Game Boy Advance, Nintendo DS™ family of systems, Super NES™, Nintendo 64™, Nintendo GameCube™, Wii™ and Wii U™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at http://www.nintendo.com .

PDR is responsible for 3rd party content acquisition, account, and portfolio management within North America, with a mission focus on advocacy, ambassadorship, and amplification of quality licensed content for Nintendo platforms. The Product Planning team has released over 3,500 titles for Nintendo Switch LTD. As an Account Administrator, you will help to support and maintain these releases along with new titles which are crucial to 3rd party title performance, publisher operations, and the customer purchasing experience. If you have a passion for our games, are process-oriented, and have great critical thinking skills then we want to hear from you!

** This is a CONTRACT position

DESCRIPTION OF DUTIES:

  • Manages assigned partners. Assists and monitors operational workflow for content set‐up, approvals, release and changes.
  • Reviews and approves required assets for digital software.
  • Support contact for publishers and liaison between publisher and internal departments.
  • Communicates with Product Planning management and Account Planners on product updates, release scheduling, and changes.
  • Initiates new item part number creation, set-up and data enrichment.
  • Analyzes and resolves publisher account issues.
  • Supports continuous process improvement activities to optimize systems and process and to increase productivity.
  • Works cross‐functionally with key partners to ensure timely release of new titles and updates.
  • Coordinates with customer accounts on their participation in merchandising efforts for digital products.
  • Ensure compliance with NOA policies and procedures.
  • Assists publishers and developers with system access and usability issues (NCMS, IMAS, OMAS, NDP, LBD, NOAPortal).

SUMMARY OR REQUIREMENTS:
  • Three or more years of related experience.
  • Strong problem-solving skills.
  • Proficient with Microsoft Office suite.
  • Undergraduate degree in Business, Marketing, a related field, or equivalent.
** This is a CONTRACT position
#LI-Hybrid

This contract position has a base pay range of $27.00 - $40.00 per hour and is eligible for benefits through the employing agency. Agency benefits may include medical, dental and vision, 401(k), basic/supplemental life and AD&D insurance, short- and long-term disability insurance, health and dependent care spending accounts, transportation benefits, employee assistance program, paid sick leave, and up to 6 paid holidays per year. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency, and may differ depending on the employing agency partner.

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