Part-time Program Director Job Description (20 hours/week)

Position Summary:

Cancer Support Community Massachusetts (CSCMA) is seeking a dedicated, professional, and passionate part-time Program Director. This role will be critical to the support of those impacted by cancer in the Greater Boston region, as well as to developing relationships in the greater Boston, Eastern Massachusetts community with other organizations that diagnose, treat, and support cancer patients. Working collaboratively with the Executive Director, the Program Director develops, implements, and manages all clinical programs and services for CSCMA. This includes supervising clinical staff, participating in the provision of direct service, and active involvement in hospital and community outreach relations. The Program Director ensures that policies, procedures, and all programs are carried out in a professional manner in keeping with the Cancer Support Community Headquarters program guidelines. The Program Director utilizes the skills of the entire team, volunteers, and interns in operating a successful program.

Duties and Responsibilities:

Program Administration

• Recruit, hire, train, evaluate, and supervise CSCMA Program staff and ensure adherence by all program staff to the policies, procedures, and program guidelines as outlined by Cancer Support Community Headquarters.
• Develop, implement, and manage all psychosocial, clinical programs, and services for CSCMA, including support groups, educational programs, social events, and healthy lifestyle programs.
• Utilize clinical skills to manage and guide programs, which includes: CancerSupportSource distress screenings, group support, and orientation of participants.
• Oversee planning of and coordinate coverage of all in-person and virtual support groups, networking groups, workshops, healthy lifestyle activities, and social events.
• Availability to respond to Program questions, problems, and opportunities from staff, phone or walk-in inquiries, outside agencies, etc., as the situation dictates.

Assessment and Evaluation

• Use Gnosis Database to keep track of program numbers and statistics. Collaborate with the Executive Director to create quarterly reports to submit to Cancer Support Community Headquarters and to the Board of Directors. Based on quarterly data, evaluate program effectiveness, and adjust accordingly.
• In collaboration with the Executive Director, conduct an annual review of the CSCMA strategic plan and goals, including an evaluation of the Psycho-Oncology services provided to cancer patients and their families in Massachusetts.

• When appropriate, collaborate with educational institutions, area hospitals, and the Cancer Support Community Headquarters staff in research and development of new programs.
• Supports grant development and implementation as needed.

Communication and Outreach

• Makes presentations to health care professionals and other groups as needed.
• Oversee the Professional Advisory Board.
• Participate in supplemental fundraising efforts as necessary.
• Develop content for the program calendar including, but not limited to, recruiting and supervising workshop leaders and adjunct instructors.
• Oversee inventory of program materials and community resource information.

Staff and Program Oversight

• Manage Program staff according to CSCMA personnel policies and procedures.
• Responsible for recruitment and retention of Program staff and the appropriate linkage to CSC Headquarters’ resources.
• Maintain a cohesive team environment that facilitates mutual respect and partnership.
• Create and maintain a climate that attracts, retains, and motivates highly skilled people.
• Foster and support staff career development and professional growth.
• Utilize clinical expertise to ensure program alignment with CSC Program Standards as defined in the Program Manual and Policies and Procedures.
• Orient and monitor workshop presenters, adjunct instructors and other CSCMA speakers to ensure quality, fair balance, and adherence to CSCMA policies. Supervise (or arrange a designee to supervise) the opening and closing of educational workshops and other special programs as well as coordinate clinical staff coverage as needed.
• Interact with Program Directors from other network partners via Program Director conference calls, email communications, and regional and network-wide meetings to share best practices, consultation, and support.

External Relations

• In collaboration with CSC Headquarters, serve as liaison to referral sources, the media, and other constituents and allies.
• In collaboration with CSC Headquarters marketing and communications staff, promote awareness of CSCMA and its identity as a leader in the wellness and cancer community through marketing and proactive outreach to major cancer centers in the Boston area and local, influential and relevant non-profits.
• Assure that CSCMA and its mission, program, and services are consistently represented in a forward-thinking, positive narrative.

IMPORTANT SKILLS AND REQUIREMENTS

• Be, at a minimum, a Licensed Master’s level mental health professional, including but not limited to Master Level Social Worker, Marriage and Family Therapist, Licensed Mental Health Clinician, or Clinical Psychologist licensed to practice in the state of Massachusetts. Documentation of licensure in Massachusetts is required upon hire and at each renewal period.
• Five years of non-profit or social services-based oncology patient support.
• Knowledge of and experience networking within the Boston medical/oncology market.
• Possesses a service mindset.
• Effective time management and leadership skills, ability to adhere to tight timetables.
• Cross-functional team player.
• Superior written and verbal communication skills, as well as excellent interpersonal skills, problem-solving capacities, and flexibility.
• Grant writing experience a plus.
• Computer proficiency, including Microsoft Office.
• Bilingual candidate preferred, but not required.
• Regular travel within the Greater Boston area, including occasional weekend travel.
• Occasional need to work flexible hours, which may include evening program support, as applicable.
• Ability to travel with limited frequency within the United States.
• Valid driver’s license required.

ABOUT THE CANCER SUPPORT COMMUNITY

As the largest professionally led nonprofit network of cancer support worldwide, the Cancer Support Community (CSC) is dedicated to ensuring that all people impacted by cancer are empowered by knowledge, strengthened by action, and sustained by community. CSC achieves its mission through three areas: direct service delivery, research, and advocacy. The organization includes an international network that offer the highest quality social and emotional support for people impacted by cancer, as well as a community of support available online and over the phone. The CSC Research and Training Institute conducts cutting‐edge psychosocial, behavioral, and survivorship research. CSC engages in patient advocacy through its Cancer Policy Institute, informing public policy in Washington, D.C. and across the nation. So that no one faces cancer alone®.

Cancer Support Community is an Equal Opportunity Employer

Please Submit Resumes To:
Maureen Cardinal
Managing Director, Cancer Support Community Massachusetts
Maureen@CancerSupportMass.org