CSR - Customer Service Representative
Job description
Customer Sales and Service Representative
Job Summary:
Are you passionate about sales and customer service? Do you find it rewarding to nourish, build, and maintain customer relationships? Do you consider yourself a brand ambassador to support the products and services you offer? If these values are important to you, then apply for our sales and service representative opportunity today.
Job Description:
Join the Amy Newland Agency - American Family Insurance Agency team in Colorado Springs!
As a customer sales and service representative candidates must have superb customer service skills. You will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads, pulling motor vehicle and claims reports, entering new applications and submitting changes on existing policies. You must have the ability to develop knowledge to prospect for new business and cross-sell opportunities using consultative selling techniques.
Position Requirements:
· High school diploma or equivalent
· Two years of customer service experience OR One year of sales experience
· Property and Casualty insurance license is preferred before starting and is required after beginning employment
Compensation & Benefits:
· Competitive hourly pay rate plus commission and/or bonuses
· Paid training
· Paid Time Off
We believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.
The customer sales and service representative is a staff member working for the agency owner and is not an employee of American Family Insurance.
Job Type: Full-time
Pay: $12.56 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Office
Ability to commute/relocate:
- Colorado Springs, CO 80920: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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