You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

Manage complex/strategic customer inventories consistent with customer requirements of service level and inventory turn objectives, while maximizing supply chain efficiencies. Coordinate customer order fulfillment to ensure customer expectations are met in cost effective manner. Facilitate problem resolution in order fulfillment process through in-depth data analyses, demonstration of both system and supply chain knowledge, and resources. Leverage independent decision making to resolve issues.

In this role, you will:

• Manage highly complex Customers that provide significant strategic value to Kimberly-Clark through leveraging more extensive knowledge of Kimberly-Clark and supply chain.
• Manage superior customer service and inventories to the desired level through in-depth technical knowledge, analyses, and review of systems and daily reports. Recognize and address impact of actions within supply chain to identify and resolve inefficiencies, within the customer team. Demonstrate ability to transfer technical and systems knowledge across similar customers, or within department.
• Follow and drive continuous improvement to best practices established for successful stock replenishment and order fulfillment, while demonstrating full understanding of tools and systems, and sufficient knowledge of Consumer Sales policies and procedures to maintain internal controls. Identify potential improvement opportunities through in-depth analytics, and work with Process team to research and implement changes.
• Manage end to end event planning and execution for strategic customers
• Identify and communicate discrepancies in promotional forecasts with the Buyer, sales team, and other internal supply chain functions, and continuously strive to provide information to improve sales forecasts through collaboration. Carefully manage promotional orders to minimize distribution costs.
• Lead in-depth analysis to ensure successful roll-over execution
• Maintain Order Fulfillment systems (Electronic Data Interface, Vendor Managed Inventory, or Co-Managed Inventory) and all files (promotional information, customer processes and scorecards, customer information) to ensure the successful execution of customer requirements related to order entry and fulfillment. Share strategic insights and provide high level support to team members to ensure success in accomplishing internal and external customer requirements.
• Provide superior service to internal and external customers with current information on products, stock availability and changes to orders, suggesting cost efficient alternative plans when orders cannot be serviced as requested.
• Build and maintain loyal relationships with customers through use of K-C One Behaviors to exceed customer expectations and through offering the customer multiple solutions/options, initiate independent problem solving and decision making
• Support strategic projects with customers that align with the overall customer segmentation strategy, and support transformation and collaborating customer accounts.
• Lead analysis of OTIF data and ensure Supply Chain alignment internally with Forecasting, Planning, Deployment, Distribution, Transportation, and Sales to ensure successful execution.
• Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations.
• Create respectful environment among team members and motivate improvement of individuals and team performances to achieve desired business results.
• Maintain effectiveness of varying environments with different tasks, responsibilities, and people. Set priorities and strategically identify issues, underlying problems, and potential solutions to develop plan of action.
• Render judgments and make timely decisions in alignment with business objectives, strategies, and tactics. Promptly reconcile and communicate changes in plans and programs, conditions, requirements of marketplace, competitive activities, issues, and accomplishments that may affect results to various levels of staff. Conduct team adjustments to new changes and adjust to meet requirements of changing conditions/situations.

The successful candidate will join the Customer Supply Chain team and report to Sr. Manager, Customer Logistics - Strategy & Service.

About Us

At Kimberly-Clark, you’ll be part of the best teams committed to driving innovation and growth. We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform—so what can you do with that? There’s no time like the present to make an impact at Kimberly-Clark. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

To succeed in this role, you will need the following qualifications:

• Minimum of Bachelor’s Degree.
• At least 2 years of experience in managing customer inventory, order fulfillment or supply chain.
• Results and strategy oriented, leadership, strong oral and written communication, strong analytical, ethical decision making, adaptability, change management, project and risk management and building relationships
• Prioritization and time management, resources management, attention to detail, active listening, organization and interpersonal
• Ability to communicate precise innovative Supply Chain and business solutions to customers and team leaders/members.
• Ability to adapt and support the organization through times of change.
• Ability to assess business views strategically.
• Ability to build strong sustainable business relationships at various levels throughout organization and with key customers.
• Ability to precisely and proficiently conduct strategic business and data analyses and data driven recommendations for improvements and advancements.
• Ability to proficiently use and perform key functions of Microsoft Excel software program.

For a complete overview, see www.mykcbenefits.com

Hybrid Work Arrangements: You’re looking to make a difference. When and where it works best for you. And at Kimberly Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works, flexible work (hybrid) arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 for assistance. You must include the six digit Job # with your request.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.