Customer Service

Full Time
Rockford, IL 61102
Posted
Job description

Duties and Responsibilities:

  • Prepare, compile and sort documents for data entry
  • Verify data and correct data where necessary
  • Obtain further information for incomplete documents
  • Enters orders and returns into database accurately
  • Accurately file paperwork
  • Maintains confidentiality of information
  • Must remain professional and courteous with customers at all times
  • DETAILED ORIENTED


Requirements:

  • Proven experience as Customer Service Representative
  • Excellent active listening skills
  • Strong ten key and typing skills
  • Able to complete basic mathematics
  • Excellent attention to detail and organizational skills
  • Ability to maintain confidentiality
  • High school degree or equivalent
  • Must be Bilingual


Working Conditions:

  • Able to sit and type for long periods of time.
  • Able to safely lift up to 30lbs.
  • Able to work in a safe and efficient manner and comply with company policies and procedures
  • Able to keep work area safe and clean

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