Job description
Are you a career focused individual with a passion for Customer Service? We are looking for candidates to go the "extra mile" in providing exceptional quality customer service for each and every customer.
Customer Service Associate Position Details: Our Customer Service Associates will work with as many customers as possible on a daily basis through our tailor-made campaign events to answer questions, listen to feedback, provide troubleshooting assistance and sell new package options. At Ascension Events, we take customer satisfaction seriously, so every associate should be well-versed in customer support, and keep detailed notes on every conversation.
Customer Service Associate Responsibilities:
- Greet customers in a professional manner, exceeding expectations for standard service
- Open new customer accounts
- Offer new packages to existing customers
- Customer Relationship Management
- Utilize the CRM system to track interactions
- Answer questions effectively, providing knowledgeable responses
- Provide troubleshooting advice as needed
- Work to ensure every customer has a positive experience!
Qualifications:
- Previous customer service or administrative experience
- Computer proficient
- Energetic and motivated
- Excited about providing excellent customer service
- High school diploma or equivalent
- Able to work solo and with a team
Requirements: Applicants for the Customer Service Associate position should have great communication skills and be comfortable speaking with many customers on a daily basis. Applicants must be located within commuting distance of our office in San Antonio, TX
Job Types: Full-time, Part-time, Internship
Pay: $800.00 - $1,200.00 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Weekend availability
Supplemental pay types:
- Bonus pay
- Signing bonus
Ability to commute/relocate:
- San Antonio, TX 78240: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
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