Job description
- $50 gift card at 30 days
- $150 gift card at 6 months
- $250 gift card at 9 months
- $500 gift card at 1 year
- Monthly Bonuses
- Quarterly reviews and raises based upon performance
- Career Development and Management Training
- Travel and Entertainment Discounts
- Comfortable work environment – no standing for long hours
- Full health benefits after 45 days
- Paid time off after 90 days
- 401K
- Tuition reimbursement
- Referral Incentive Program
- Answer inbound calls and greet customers with energy and enthusiasm.
- Place outbound calls and collect on past due balances.
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
- Meet department productivity and quality standards.
- Communicate and follow instructions for one call customer resolution.
- Experience in collections is preferred.
- Must have ability to work independently and in a team environment.
- Problem solving skills.
- Ability to maintain accuracy and production standards.
- Physical attendance is key to success and necessary to meet objectives.
About iQor:
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
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