An established leader in the Northeast Ohio civic landscape, College Now has been changing the lives of students in our region since 1967. We do this by providing college and career access advising, financial aid counseling, and scholarship and retention services to students from middle school through adulthood with a special focus on supporting those from low-income backgrounds and first-generation college students. An individual filling this position can expect to have an impact on Northeast Ohio students and families.

POSITION TITLE: Data and Reporting Specialist

STATUS: Non-Exempt

STANDARD HOURS: 8:00 A.M. to 5:00 P.M., some after-hours work may be required

LOCATION: Hybrid

REPORTS TO: Manager of Data Services

Position Summary:

The Data & Reporting Specialist supports College Now’s comprehensive data stack as it relates to data cleaning, data migration, outcome reporting, and support of various CRM systems.

Essential Functions:

• Perform data quality audits on internal and external data and perform cleaning necessary to meet system and end user standards

• Coordinate the process of acquiring, prepping, and uploading of data into various information systems

• Collaborate with constituents throughout the organization to design, build, and maintain reports and dashboards used in program evaluation, client tracking, and internal auditing

• Perform and communicate results of data analyses used in internal and external evaluations

• Resolve help desk tickets regarding data and information system issues

• Assist in creating and updating training materials; provide administrative support for user trainings on data systems

• Coach and train end users on best practices related to data entry, data tools, and information systems in group and one-on-one settings

Qualifications:

Required:

• Bachelor’s degree in Information Systems, Information Technology, or Business Administration, or an equivalent combination of relevant coursework and work experience
• Must be proficient in Microsoft Suite with a particularly strong working knowledge of Microsoft Excel
  • Required Excel skills include formulas (VLOOKUP, COUNTIFS, etc.), data cleaning tools, and Power Query
  • Experience working an Office 365 environment is preferred
• Ability to work well in a fast-paced environment where speed, attention to detail, ability to balance multiple priorities, and responsiveness are valued and have demonstrated ability to establish and follow technical standards
• Superior organizational skills and a willingness to learn, develop and share knowledge are required

Preferred:

• Experience with a CRM system such as Salesforce
• Experience with a reporting tool such as Microsoft Power BI
• Familiarity with relational databases and/or Microsoft SQL Server

Disclaimer: "Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time."