Job description

OVERVIEW
Founded in 1947 by Nina Vance, the Alley Theatre is a pioneer of regional theatre, and one of the leading nonprofit theatre companies in the United States. The Alley has been awarded the prestigious Regional Theatre Tony Award® and the Texas Medal of Arts Award. The Alley has transferred productions to Broadway, Off-Broadway, major European Festivals, and to 40 American cities. Unique among regional theatres, the Alley is committed to maintaining a Resident Acting Company and providing them work year-round. Nationally recognized directors, actors, playwrights, and designers from across the country have regularly joined the Resident Acting Company.

Rob Melrose, Artistic Director at the Alley, took over as artistic leader of the organization in 2019 . His vision for the future of the Alley is both thrilling and ambitious as the Theatre is in its 75th anniversary in 2021-22. Rob's strategic goals include upholding the Alleys artistic excellence, keeping longtime Alley Theatre devotees eager to return each season, and creating productions and cultivating new audiences that are as diverse and vibrant as the city of Houston.

Rob Melrose, Managing Director Dean Gladden and the Alleys leadership team are committed to promoting Equity, Diversity, and Inclusion (EDI) in all aspects of the Theatres programming and operations. We are conscious about fostering an environment where everyone is encouraged to bring their authentic selves. We embrace differences and strive to be inclusive of all backgrounds, experiences and perspectives.

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STATEMENT OF JOB: *
Responsible for maintaining, upgrading, configuring and reporting on the companies databases, including Tessitura the Alley Theatres constituent management database. General duties include import/export of data from the database, creation and modification of reports, customization of tables, stored procedures and view within the SQL database itself. Training new users, configuration of security module and assisting where needed with documentation and customization.

The DBA will resolve database performance issues, database capacity issues, replication, and other distributed data issues, along with troubleshooting of client/server issues.

As needed, this position will assist in the responsibilities of the rest of the IT Department including but not limited to desktop support, network maintenance and administrator, inventory distribution, and installation and configurations.

JOB DUTIES: **

• Create custom reporting as needed by Alley Theatre
• Periodic LIVE to TEST copies of database
• Import of data into system and configuration of system to accept imported data
• Version upgrades of database
• Custom programming as needed by Alley Theatre
• Training of new users or all users on new functionality
• Correcting/maintaining data integrity through system maintenance and programming
• Troubleshooting database issues as needed
• Troubleshooting, importing, exporting and assisting as necessary with other SQL-based database programs (MSDynamics primarily, Paycom)
• Assisting with database integrations both to and from Impresario into third party database (MSDynamics, Ranking Procedures)
• Assisting with third party access to the database via both local installations (TRGs DDX Purple Seven, JCAs DEC install) and tasked exports and external reporting (MOTOArts, Lott Entertainment)
• Assist in troubleshooting website interface and third party integrations (WordFly, iWave, WealthEngine) with the Impresario database
• Additional duties as assigned.

In addition to the duties listed above, the Alley Theatre expects the following of each employee: adheres to theatre's policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets department productivity standards; participates in Alley Theatre events as needed or required; and completes other duties as assigned.

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REQUIREMENTS*:

• Bachelors Degree in MIS or equivalent experience
• 3 or more years related experience/training and/or equivalent combination of education and experience in database programming and management
• Knowledge of Microsoft SQL Server including SSMS, Profiler and SSRS
• Knowledge of Tessitura preferred
• Knowledge of Microsoft Office products and software
• Basic understanding of IT infrastructure including but not limited to networking, basic computer maintenance, repair and troubleshooting
• Ability to work with a diverse group to determine database direction and procedures as well ability to communicate needs of database systems
• Ability to document clearly and concisely procedures for database functions
• Attention to detail on a micro level in dealing with conversion data and for troubleshooting purposes as well as attention to detail at the macro level for reconciliation and troubleshooting from a large scale perspective

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WORKING CONDITIONS: *

• Typical hours are during the day, but the position requires the flexibility to be available for weekend, holidays and evening work hours as needed.

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BENEFITS & PERKS

• Medical, dental and vision insurance
• Paid vacation, floating holiday and sick time
• 401(k) with matching, FSA, HRA (Alley paid deductible)
• Free and discounted tickets to Alley Theatre performances
• Free parking
• Discounted gym membership
• Employee wellness program & EAP
• Houston, TX is one of the most affordable cities in the nation with no state or city income tax

Alley Theatre is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HRdept@alleytheatre.org.

The Alley Theatre is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital or familial status, sexual orientation, gender identity, veteran status or any other basis prohibited by local, state, or federal law. We encourage people of all backgrounds to apply, including people of color, women, LGBTQ+ individuals, and people with disabilities, veterans, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Successful candidates will commit to an equitable and inclusive workplace, including but not limited to: racial equity, accessibility for individuals with disabilities, use of gender inclusive language, and cultural sensitivity. Read more at Alley Theatre Official Website - Equity Diversity Inclusion.

Location: 615 Texas Avenue, Houston, TX 77002

Job Type: Full-time

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