Job description

Technical Requirements

Required Skills / Qualifications:

• Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer

• Strong Microsoft Operating System installation(Win 7Win 8.1/Win10 / MAC OS X) and troubleshooting skills

• Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices

Stong knowledge on Mac OS, and building of Mac machines , and pushing applications via Mac servers

• Strong experience in troubleshooting MS office , O365 (Outlook, Word, Excel, Powerpoint etc)

• Strong desktop support knowledge including hardware, software, and networking concepts

• Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds

• Good knowledge of MAC OS, IPAD and Android devices

• Knowledge in windows Image build process and SCCM deployments.

• Basic understanding of Audio/Video equipment and conference room setup

• User account creation for Active Directory, Exchange Mailboxes, Distribution lists

• Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools

tool.Escalations

• Troubleshoot and assist end users with mobile device setup, activations and performance issues.

• Handheld – Blackberry, Android & IOS support knowledge

Job Type: Contract

Salary: From $25.00 per hour

Experience level:

• 5 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Shannon, MS: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Desktop support: 5 years (Required)
• Windows: 5 years (Preferred)

Work Location: One location

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