Director of Sales & Catering

Full Time
Natick, MA 01760
Posted
Job description

Hampton's Motto is "Making You Happy Makes Us Happy". Show your "Hamptonality" every day helping our clients by making them Happy!

Perks

Hilton Travel Benefits- Hotel rooms and food and beverage discounts, 50% off Food & Beverage at Skybokx109

Position Overview - Director of Sales & Catering

The Director of Sales & Catering has direct oversight of sales activities and revenues generated by guestrooms, function space, and any other hotel revenue opportunities for the hotel. This person is a highly energetic and experienced hotel sales professional that motivates team members to perform at their optimal ability. Efforts include representation of the hotel to the local community, local and national development of business opportunities, supervising sales-related personnel, and establishing revenue strategies to implement with revenue management, hotel departments, and marketing support. The individual actively generates individual revenues in guestrooms, and function space, by initiating, developing, and maintaining client relationships through prospecting efforts, sales calls, on-site hotel visits, attendance at trade shows, networking, and industry events, and other activities as needed, to achieve individual and team performance goals. This position acts as the main liaison with other hotel departments to facilitate services agreed upon by the sales office with clients.

Additional competency and responsibility involve revenue forecasting in collaboration with the hotel General Manager, active participation in marketing activities, and strategic business planning. As a member of the hotel executive committee, this role has corporate reporting responsibility and may work directly with DHG executive leadership and other key stakeholders.

Key Responsibilities

  • Lead, mentor, hire, train and supervise sales team in all sales-related activities.
  • Establish and implement strategic activities and programs in conjunction with sales, marketing, revenue management, and hotel managers to generate revenue and maximize profit opportunities.
  • Actively monitor competitive positioning, core competitive set performance and mix, market trends, and demand generating events.
  • Identify and pursue revenue opportunities from new and repeat business through individual direct selling activities, including telephone calls, property visits, market visits, networking events, and other activities as required.
  • Demonstrate emotional resilience and guide the team with focus, consistency, and positivity through changes in market conditions, unanticipated events, and opportunities by using resourcefulness to meet challenges.
  • Steer the hotel to the ideal business mix and makes business decisions with reason and sound judgment, including appropriate people in the decision process.
  • Professionally represent the hotel in community and industry-related organizations and events, as needed.

Job Skills and Qualifications

  • A minimum 3+ years in Hotel Sales, Catering, or Marketing managerial position is required.
  • Bachelor’s degree (Hospitality or Hotel/Restaurant preferred) is required.
  • Experience in managing/using sales automation (Delphi.fdc preferred) & PMS systems preferred.
  • Fluency in English, both verbal and written.
  • Ability to exercise effective communication, presentation, organization, time management, and listening skills.
  • Ability to perform intermediate computer functions, including MS Office, Outlook, Word, and Excel.
  • Current Drivers’ License.
  • TIPS certification, desired, required within 60 days of employment.
  • Training in customer / guest relations, desirable.
  • Hilton brand certification training, desirable.

Why you Should Join Our Team

We offer competitive wages, a professional and caring environment, medical, dental, and vision insurance, 401(k) plan with employer match after 1 year of employment, vacation, and personal time, and an opportunity for professional growth in many areas of the hotel and hospitality industry. A rich benefits program with Hilton allows for discounted hotel stays globally from the beginning of your employment.

About Hampton by Hilton Boston-Natick

The Hampton by Hilton Boston-Natick offers friendly service, clean rooms, and comfortable surroundings, every time. Our Hamptonality, and full hot breakfast buffet included for all of our guests, keeps business travelers, vacationers, and groups of all sizes coming through our doors.

Our team is authentic, passionate about hospitality, and exhibits a caring attitude and a smile to our guests, partners, and event planners.

About DHG

Distinctive Hospitality Group® (DHG) is a privately held, integrated hotel ownership and management company, founded in 2010 and backed by a group of seasoned hospitality professionals. We build long-term asset value in the hospitality industry while providing our guests with unparalleled service, style, and atmosphere. Distinctive Hospitality Group has six locations which encompass The VERVE Hotel, Hampton By Hilton, both in Natick, MA located 15 miles west of Boston, the Holiday Inn Somerville, located near Boston city center, the Madison Beach Hotel, and the Hilton Mystic, both located on the Connecticut coastline, and SKYBOKX 109 Sports Bar & Grill in Natick, MA.

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