Job description

Lapels Dry Cleaning - Wilmington MA is looking for energetic, outgoing Customer Service Reps!

We want you to have a future, not just a job. So apply now!

Lapels Dry Cleaning, nationally leading company in dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide client service in the front counter and assemble and bag orders in the back. We are looking for candidates that have a positive and friendly attitude and provide exceptional service to our customers.

Job Responsibilities - Front:

• Provide warm, engaging interaction with clients
• Provide clear descriptions of Lapels services and processes to clients
• Check in client orders; inspect, sort, & tag for cleaning. Attention to detail
• Building rapport with clients and the team.
• Communicate effectively with the team and all clients, record issues, keep accurate records
• Process client payments and discounts
• Perform standard opening and closing duties
• Keep store clean and tidy

Job Responsibilities - Back:

• Inspect finished garments per Lapels quality control requirements
• Assemble finished garments to order slot
• Bag completed orders
• Register and place bagged orders alphabetically
• Clean & fold all Wash, Dry & Fold orders
• Self-starter, team player

We offer:

• Set schedule
• Sunday's off
• Every other weekend schedules
• Overtime opportunities
• Cross training
• Advancement opportunities
• Career opportunity
• Family environment
• Work independently & as a team

So, are you ready to join a top-notch, exciting, encouraging team and a fun place to work? Then, apply for the opportunity to become a Lan's Lapels team member!

Health insurance and other great benefits are available after the probationary period.

To learn more about Lan's Lapels, visit http://www.lanslapels.com/

Job Types: Full-time, Part-time

Pay: $15.50 - $19.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
All customers are required wearing masks, curb-side pickup, pickup & delivery, sanitizing, disinfecting procedures.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Required)

Work Location: One location

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