At HOPCO we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (Part-time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

As the CORE Institute continues to grow, we are looking for a EMR Support Specialist for our Corporate office. Please see below for the functions and requirements for this position.

Essential Functions

• Supports and assists with management of EMR projects to include milestones, gap analysis, training, implementation, and troubleshooting
• Acts as primary resource for build and system maintenance of primary tables within the EMR
• Identify, troubleshoot, and provide resolution for EMR issues as they occur
• Day to day support for resolution of EMR related submissions through the Help Desk
• Coordinate communications among teams, departments, and organizations in relation to EMR systems
• Identifies problems, tracks trends, and initiates actions to improve performance towards achieving departmental standards.
• Assists with development, implementation of SOPs, workflows and training manuals for EMR
• Assist operational trainers with Provider and staff EMR training when needed
• Assists with workflows, process improvement with supporting EMR clinical applications
• Stays up to date of changes within the EMR including release updates and communicates to parties affected

EDUCATION

• Associates or bachelor’s degree preferred or equivalent experience in clinic operations and EMR platform

EXPERIENCE

• At least 2-years’ experience in EMR, preferably Athena. 2-3-years’ experience working in a clinical environment, orthopedics preferred.

REQUIREMENTS

• Travel required with the United States

KNOWLEDGE

• Knowledge of all operational workflows in all markets
• Knowledge of applicable healthcare rules and regulations
• Knowledge of revenue cycle applications

SKILLS

• Advanced and professional skills and experience in oral and written communication including analysis, preparation, and report presentation
• Must be able to shift priorities quickly and manage multiple projects at one time
• Excellent customer service skills
• Strong organizational skills and careful attention to detail

Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks.

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