Energy Assistance Advocate

Full Time
Bend, OR 97703
Posted
Job description

Energy Assistance Advocate

Do you have at least one-year experience in customer service? Do want to come to work every day knowing what you do helps support your local community? If you are flexible, have a great attitude and want to work for one of Oregon’s 100 Best Non-Profits, then the Energy Assistance Advocate position with NeighborImpact might be for you!

Location: Bend

Compensation: $20.44/hour (plus $0.50/hour for bilingual Spanish)

Hours: Regular full-time (40 hours/week)

Benefits: 100% premium paid Medical, Dental, Vision and Life Insurance, Agency paid Retirement plan (up to 6%), almost 16 weeks of paid time total accrual during the first five years (increases after that), plus 10 paid Holidays annually and a separate sick leave accrual

Deadline: Position remains open until filled

NeighborImpact Overview

At NeighborImpact, we change lives by helping Central Oregon families access skills for success, family services, financial assistance, food, housing, weatherization and energy assistance. Our values are Respect, Compassion, Collaboration, Accountability, Integrity, Excellence, Responsiveness, and Oriented towards positive change. We are Leaders in the field of poverty alleviation.

Overview of Key Duties and Responsibilities:

This position provides both direct client assistance and referrals to NeighborImpact programs at agency offices throughout Central Oregon. The Energy Assistance Advocate I will deliver Energy Assistance to clients, provide information and referral to persons seeking assistance from NeighborImpact programs, and may act as the local liaison to services from these programs. This position is an essential part of the NeighborImpact Team working to advance the mission and demonstrate our core values.

POSITION QUALIFICATIONS:

  • Covid-19 Vaccine Required
  • High School Diploma or equivalent GED required. Associates Degree preferred
  • Bilingual language skills preferred, required at certain locations
  • One year experience working in a paid customer service environment
  • Experience working as a successful member of a team
  • Experience working with people experiencing crisis situations preferred
  • Experience working effectively and positively with people of different ethnic, cultural and socioeconomic backgrounds required
  • Intermediate computer skills required including working knowledge of Outlook, Word, Excel, and internet navigation
  • Prior to date of hire and throughout employment: o Valid driver’s license. o Proof of current auto insurance. o Access to reliable transportation required.

To apply, please visit our Website at www.neighborimpact.org/work-for-us

Job Type: Full-time

Pay: $20.44 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Work Location: In person

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