Who we are

Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.

Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world's most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at kentik.com and follow us at @kentikinc.

Kentik is looking for an experienced Business Analyst to play a high-visibility, leadership role on our Cloud Engineering team. This team is responsible for bringing the deep visibility Kentik is known for into large-scale cloud infrastructure.

Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day. You will gain experience designing solutions that solve customer business needs around multi-cloud deployments at uniquely high volumes of data.

We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, as well as a high level of independence and autonomy.

What you'll do

• Work closely with Product Management and Engineering leadership to expand and improve our cloud observability products
• Gather customer feedback and product ownership vision to build specifications and help drive engineering roadmaps
• Monitor engineering deliverables and validation functionality to bring high quality solutions to life
• Help define and establish the Engineering Business Analyst practice with Kentik's Engineering organization

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don't match all of the qualifications, your skills and experience could be valuable in this role!

• 5+ years of relevant experience
• Subject matter expertise in multi-cloud deployments
• Strong attention to detail and organizational skills
• Proven track record guiding projects in Amazon Web Services (AWS) and/or Microsoft Azure
• In-depth knowledge of AWS technologies such as EC2, DirectConnect, VPC Endpoints, S3 and Transit Gateways
• Understanding of cloud-based networking and security components (VPC, Security Groups, Network ACLs, etc.)
• Comfort interacting with customers to understand architecture needs and business problems
• Experience translating product ideas into engineering requirements and roadmaps
• AWS and/or Microsoft Azure certifications

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We're very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $149,000 – $248,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.