Job description
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!
The purpose of the Executive Assistant position is to support the Company’s Executive Leadership team and Board of Directors.
Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!
Outcomes and Activities:
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This position will work from home and also require some work onsite at an assigned Southfield, Michigan office work location.
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Support the Executive leadership team and Board of Directors. This includes:
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Scheduling, coordinating, and managing events such as Board meetings, team meetings, town halls, Board and executive team gatherings, and off-site activities;
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Overseeing logistics related to those activities, such as reserving rooms and ensuring the team has access to the right technology;
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Arranging corporate travel, including developing itineraries, booking flights, arranging lodging, booking ground and other transportation, and meeting accommodations;
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Assisting executives with any necessary meeting preparation such as:
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Reviewing and revising meeting documents for accuracy, formatting, and arrangement of material.
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Tracking and driving timely completion of key deliverables and following up on outstanding items.
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Collecting and distributing meeting materials.
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Joining meetings to take notes, when requested, and follow up with responsible parties to ensure tasks are completed as agreed;
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Coordinating follow up activities; and
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Process business expenses, reimbursement requests, and Board of Directors payments in a timely manner;
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Acting as a fast and efficient conduit between Executive team and third parties.
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Provide support to fulfill Board of Directors and other corporate governance obligations, including organizing and maintaining comprehensive and accurate corporate records for Board of Directors and the organization.
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Complete projects and special assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem-solving, and adjusting plans.
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Provide administrative support to the Corporate Legal Department and Compliance Department.
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Perform other compliance or legal related activities as requested.
Knowledge and Skills:
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Ability to maintain a high level of confidentiality with the utmost discretion.
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Ability to speak and write clearly and professionally.
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Ability to communicate respectfully, clearly, and concisely with all levels of senior executives both inside and outside of the organization.
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Ability to remain positive, professional, calm, and focused on solutions when faced with challenging situations, reacts appropriately to urgent matters that require a quick turnaround time without needing to know the whole picture in order to take effective action.
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Able to thrive in a fast-paced environment, and work equally well as part of a team and individually while working to build effective working relationships inside and outside of the organization.
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Ability to handle administrative details independently, while exercising good judgment in keeping team members informed.
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Highly organized with a strong attention to detail, able to prioritize multiple complex requests to meet all deadlines with little to no-guidance.
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Quickly learn and become a subject matter expert in new systems/processes.
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Open and receptive to ongoing feedback aimed at improving performance.
Requirements:
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High School Diploma.
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Minimum of 5 years of recent experience working as an Executive Assistant in a corporate setting supporting C Level Executives.
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Expertise in the Microsoft suite of products.
Preferred:
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Bachelor’s Degree
Targeted Compensation: $33.10 - $39.72 per hour + an annual bonus plan
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Our Company Values:
To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
- Remain compliant with our policies processes and legal guidelines
- All other duties as assigned
- Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California Residents: Please click
here
for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
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