Export Agent

Full Time
SeaTac, WA
Posted
Job description
Overview:

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Responsibilities:
  • Supporting revenue target each month.
  • Checking for pre-alerts and making corrections if necessary.
  • On board and arrival confirmation of shipments.
  • Trace and tracking shipments for airline, trucker or other station.
  • File necessary documents.
  • Arrange delivery.
  • Check Inventory for shipping materials.
  • Provide customer service and care to maintain customer satisfaction.
  • Negotiation with airlines.
  • Document and reporting any irregularity in timely manner.
  • Arrange warehouse work at NEU WH or other WH.
  • Issue billing invoice within 3days after delivery.
  • Process payment to subcontractor and etc.
  • Cost negotiation and renewal with vender and etc.
  • Overseas communication for Air Export related matters.
  • Prepare quotation (estimate survey, collecting and calculation costs, issuing estimation letter) in timely manner.
  • Follow up A/R in timely manner
  • Preparation of statistical number and market report for manager.
  • Check cargo security and safety.
  • Advise upper management (immediately) of service failures or problems that need to be addressed to the client directly.
  • Advise upper management (immediately) of any behavior problems in export department.
  • Reporting each category of the “End of Day Check List” to dept. manager is required before finishing daily job task.
  • Report to Dept. Manager of any concern as necessary.
  • Other general duties assigned by the Manager to meet the business demands
  • Pay Range: $19/hour-23/hour
Qualifications:
Minimum Requirements, Education, and Experience:
  • High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
  • Some computer skills including data entry and maintenance and working
  • Some knowledge of general and Import/Export Computer application technology desirable
  • Some knowledge of international commerce (Incoterms, method, customs regulations etc.) desirable
  • Good verbal and written communication Skill
  • Must be able to accommodate a flexible work schedule including weekends and holidays as necessary
Organization Relationships:
Will work with all levels in the organization.

Work Environment:
(With or without accommodations) This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Nippon Express offers a generous Employee Benefits Package including:
  • Medical, Dental, and Vision beginning the 1st of the month after 30 days.
  • 401k with a company match
  • Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
  • Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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