Field Service Technician

Full Time
Sioux Falls, SD
Posted
Job description

Job Purpose
Shift your career into high gear with RAKA. As the region’s CAT, Mitsubishi and Jungheinrich dealer, RAKA, formerly known as NMC Material Handling, has been serving its loyal customer base for over 80 years. Our Technicians are the cornerstone of our business and key to ensuring that our customers’ equipment and systems are back up and running.

We’re looking for a Field Technician to perform field service and repairs on customer forklift and material handling equipment. You’ll primarily be working independently driving a company provided service truck to the customer’s place of operations, but you’ll always have the support of the entire RAKA team.

Sign-on bonus and tool allowance potential for successful candidate. Veterans, Guard members and Reservists may qualify for a toolbox and tool set.

Essential & Primary Job Duties

  • Remove, install, repair, disassemble, assemble, and perform failure analysis of all forklift and material handling equipment including engines, attachments, electrical systems, hydraulics, transmissions, power train, brakes, steering, and electronic and computer applications.
  • Troubleshoot, diagnose and repair most types and brands of lifts
  • Read and understand schematics for electrical and hydraulic systems
  • Perform proper preventative maintenance in a timely manner
  • Work in a variety of customer locations and industry environments
  • Accurately complete service reports on a daily basis

Tell Us About Yourself

  • We are interested in knowing the nuts and bolts of who you are, so tell us about your proud moments and accomplishments that got you to where you are today.
  • Tell us about your related experiences and training.
  • Let us know how your background aligns with this position’s responsibilities.

Benefits

  • Medical (and FSA/HSA plans), Dental, Vision Insurances
  • Paid Vacation and Holidays
  • Company-paid Basic Life Insurance
  • Supplemental Term Life Insurance
  • 401(k) with Match
  • Tuition Reimbursement and In-house Training Dept.
  • Paid Military Leave
  • Short and Long-Term Disability
  • Safety Glasses and Boot Program

About RAKA

RAKA, formerly NMC Material Handling, has been serving the upper Midwest since the 1970’s. This change in our business means great things for potential candidates. We’re growing and investing in our company and employees. We are investing in the personnel skills and in a fleet of industry-leading material handling and aerial equipment and service solutions. Come be a part of our experienced and knowledgeable sales and service teams that help our customers with comprehensive equipment solution packages that best serve their business needs.

RAKA hires the best in sales and service personnel behind a complete line of quality products, including:

  • Cat Lift Trucks
  • Mitsubishi Forklifts
  • Jungheinrich
  • Taylor Big Red
  • Taylor Dunn
  • Shuttlewagon Mobile Railcar Movers

RAKA is an equal opportunity employer and affords equal opportunity to all applicants for all positions. RAKA shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

** Please note that a hiring bonus is subject to the Company’s discretion based upon current employment needs, the position, qualifications of the candidate and other determinations of the Company. The hiring bonus program may be discontinued by the Company at any time, at the Company’s sole discretion. While the applicability and amount of a hiring bonus will be part of the discussions with the candidate, the actual offer and amount of a hiring bonus will not occur unless or until provided in an Offer Letter for the position from the Company and it will be subject to the terms contained in that Offer Letter. Application to be received by RAKA Handling by December 31, 2022 **

Job Type: Full-time

Pay: $24.00 - $38.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Supplemental pay types:

  • Signing bonus

Work Location: On the road

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