Job description
PURPOSE
The Field Training Officer is an important resource to ensure field staff are properly trained. Your purpose is to conduct initial onsite interviews, Onboarding classes, initial training with staff and remedial training. Communication is mission critical in this role. Maintaining a pleasant, but also direct style of communication will minimize misunderstandings. You must follow company procedure and clearly communicate company procedures to field staff. This can be a high stress role where you must be able to manage a lot of information and staff members at once.
QUALIFICATIONS
- Military Experience a plus
- Proficient is Microsoft Office
- Supervisor Experience a plus
- CPR Certified
KEY ATTITUDES
- Urgency – Dealing with tasks in real time [DO AS QUICKLY AS YOU CAN DO IT RIGHT]
- Communication – ability to communicate effectively with clients, staff and management
- Calm under pressure – handle stress caused by client and staff issues and follows company protocols
- Detail oriented – able to follow company policies and procedures AT ALL TIMES
- Flexibility - Being able to adjust to the companies needs on short notice
DEAL BREAKERS
- Not following directions
- Lack of communication or dishonesty
- Inability to remain calm and impartial
- Not taking ownership
RESPONSIBILITIES (not limited to enclosed list)
- Initial onsite training w/ new Officers by Training Checklist
- Updating Training Checklists per site
- Weekly Company Presentation & Career Progression classes
- Monthly Training classes w/ staff
- Performing Site Checks and other Operational errands
- Reviewing Destiny Data and providing feedback
- Backfilling open shifts as needed
BENEFITS
- Overtime on Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day, New Year’s Day
- Vacation accrual starting at 6 months of service
- 5 Paid Sick Days
- Other benefits extended at the discretion of the President
SCHEDULE:
- Must have Full availability to work any shift assigned. AM, PM & Overnights
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