Job description

Club Information:

In 1991, Tom Fazio created a masterpiece along a two and a half mile peninsula of Badin Lake. The piece of land now known as Uwharrie Point was soon home to a country club bearing the historic name for North Carolina, "Old North State."

Recognized by Golf Digest as the number two “Best New Private Course in America” its inaugural year, Old North State Club remains one of North Carolina’s most celebrated golf courses, with the North Carolina Golf Panel including this Tom
Fazio masterpiece among the state’s top courses year after year. Nestled between Badin Lake and the Uwharrie National Forest, the property pairs exceptional golf with full country club amenities.

Inside the gates of the Uwharrie Point community, our clubhouse offers sweeping views of the lake and forest and stand-out cuisine. Adjoining tennis, aquatics and fitness facilities offer fun for the whole family. To complete the experience, members may rent or store a boat at our nearby marina and invite guests to stay the weekend at Old North State Club’s lakefront lodge or one of our rental homes.

Club by the Numbers

• Gross Operating Revenues approximately $5.7M
• Food and Beverage Revenues approximately $1M
• Annual Dues Revenues: $2.2M
• Initiation Fee: $33,000
• Memberships: 340 total members of which 200 are golfing members
• Rounds of Golf approximately 21,000 (18-hole equivalent rounds)

Position Summary & Responsibilities:

The Food and Beverage Captain reports directly to the Director of Operations. This position will be responsible for the service levels and overall member experience within the clubhouse and ancillary outlets under his/her area of responsibility. Assures a high standard of appearance, hospitality and service in personnel and cleanliness of all member areas. This position will be constantly driven to identify ways to improve the overall member experience. A focus on training, service excellence, and constant motivation of team members are the major areas of responsibility.

Essential Duties include, but not limited to:

• Greets and communicates with all members in a warm, courteous and prompt manner, and ensures all employees act in a similar fashion.
• Maintains effective communication, gives direction, support, timely feedback, and recognition of performance to team members.
• Evaluates work procedures, reviews standards, and identifies methods for increasing efficiency and/or effectiveness in the food and beverage department.
• Creates and maintains standard operating procedures for the front of house staff.
• Responds proactively to any needs that arise from members, employees, or guests.
• Conducts daily pre-shifts communicating pertinent information to team members.
• Communicates clearly and efficiently with employees, receives information and feedback from employees, and takes action based on observations and information received across all levels within the club.
• Complies with and reinforces departmental uniform and grooming standards.
• Trains and supervises all food and beverage front of the house staff.
• Maintains a visible presence on the floor during dining and carefully supervises staff to ensure proper execution of service that meets the Club’s standards.
• Takes a proactive approach to operations and manages feedback, taking appropriate corrective action.
• Assures that all side work is accomplished and all cleaning of equipment and storage areas is completed.
• Assures the correct appearance, cleanliness, and safety of dining areas, equipment, and fixtures.
• Assist in monthly beverage inventory.
• Attends scheduled staff meetings.

Qualifications:

Education and/or Experience:

• 3-5 years’ experience in hospitality or related field.
• Minimum of one years of supervisory experience in food and beverage services.

Key Strengths:

• Extreme attention to detail.
• Excellent leadership abilities.
• Excellent written and oral communication skills.
• Ability to collaborate with other professionals.

Physical Requirements:

• Must be able to remain in a stationary position for long periods of time.
• Must be able to move about the dining areas to service guests.
• Frequent lifting and carrying of items up to 50 pounds.
• Occasional pushing and pulling of items up to 50 pounds.

Club Website: www.oldnorthstateclub.com

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Casual dining restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Weekly day range:

• Weekend availability

Work Location: One location

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