Front Desk Agent

Full Time
Chattanooga, TN 37419
Posted
Job description

***BONUS***B
ONUS***

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Front Desk Associate for the Holiday Inn Express- Lookout Mtn in Chattanooga Tn. We offer an award-winning culture and a unique environment that empowers our team to exceed guests’ expectations and make a distinct difference in people’s lives. Our ideal candidate will be engaged, authentic, and dedicated to making the Holiday Inn Express a “best in class” hotel!

Overall Responsibilities:

  • Attend to guests' needs, including but not limited to, registration, checkout, and cashiering.
  • Promptly respond to and solve guest complaints
  • Be friendly, accurate, thorough, and efficient in taking reservations, performing Check-ins, and Check-outs.

*Please note that this job description is not an exclusive or exhaustive list of all functions that a Front Desk Associate may be asked to perform.

Requirements:

  • Professional and ethical
  • Excellent customer service skills
  • Quick learner and hard worker
  • Team players and ability to get along with others
  • IHG experience strongly preferred

All candidates will be required to complete a pre-employment drug screening and background check. EOE/DFW

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • On call
  • Weekend availability

Supplemental pay types:

  • Signing bonus

Ability to commute/relocate:

  • Chattanooga, TN 37419: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: One location

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